Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Miro
Mural
Trello
Figma
Excalidraw
Conceptboard
Whimsical
Milanote
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Malcolm App MiroNo features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Miro seems to be more popular. It has been mentiond 232 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
To fix this, I added a digital whiteboard to my workflow, and this is phenomenal. You can use any digital whiteboard, such as https://www.figma.com/figjam/, https://excalidraw.com/, https://miro.com/, or https://obsidian.md/canvas. My workflow generally goes like:. - Source: Hacker News / about 2 months ago
Miro - Scalable, secure, cross-device, and enterprise-ready collaboration whiteboard for distributed teams. With a freemium plan. - Source: dev.to / 5 months ago
For your project, you actually might have a better time using Miro. I use Miro for doing pretty much any kind of presentation of grammar for my classes (I'm a language teacher) and love the ease and flexibility with which you can organise neat looking flow charts. Source: 7 months ago
Getting together around a whiteboard is one of the most productive ways for people to collaborate in a room together. Miro recreates that easy collaboration for remote teams with its multiplayer online whiteboards. - Source: dev.to / 10 months ago
We also had other tools in use, such as Miro. This tool was primarily used for visualizing certain process flows, like document change approval processes. Or at some point, we considered using boards in Asana because non-delivery processes were managed in that tool. However, when we contemplated the move to Asana, I decided to explore other potential tools. After reading many articles and conducting some research,... - Source: dev.to / 7 months ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Mural - MURAL is a visual collaboration workspace for modern teams.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Figma - Team-based interface design, Figma lets you collaborate on designs in real time.