Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

MyCase, the premier all-in-one web-based practice management software for lawyers, was built to address the number one complaint across all State Bar Associations... insufficient attorney/client communication.

Thousands of successful legal professionals rely on MyCase every day to stay incredibly organized, easily communicate and collaborate with their clients while simultaneously managing and growing their practice. Because MyCase offers legal practice management in the cloud, lawyers can work from anywhere at anytime significantly increasing productivity.

With MyCase, you get all of this and more: Mobile access, secure client communication, organized cases and matters, shared calendars and reminders, tasks and to-dos, contact management, bank-grade security, document management and assembly, time and legal billing features, online payments processing, professional invoice creation, scheduled payment plans, outlook and google syncs, QuickBooks integrations.