Software Alternatives, Accelerators & Startups

Malcolm App VS Nifty

Compare Malcolm App VS Nifty and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Nifty logo Nifty

Manage projects, work, and communications in one place.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Nifty Landing page
    Landing page //
    2023-06-25

Nifty automates project updates and resource insights with dynamic task management. Track project milestones, communicate with teammates and clients, create collaborative documents, and more in our centralized workspace! Maintain organizational oversight across your projects and teammates with project & team overviews. With the best of communication, project management, and workflow collaboration in one tool, you can consolidate your workday as well as your subscriptions into one browser tab.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Nifty

$ Details
paid Free Trial $39.0 / Annually (up to 10 Users)
Platforms
Browser Windows iOS Android Mac OSX
Release Date
2017 October

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Nifty features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Nifty videos

Nifty Project Management 101 - Detailed Product Walkthrough

More videos:

  • Demo - How to Use Nifty: A Project Management Tool Tutorial

Category Popularity

0-100% (relative to Malcolm App and Nifty)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Service
100 100%
0% 0
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Nifty.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Nifty

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Nifty Reviews

  1. Goodbye Trello, Asana, Slack, Monday

    I’ve tried a plethora of PM tools and most of them were clunky, complicated, or lacked the proper features that our team needed. ClickUp was the latest headache we experienced. It tried to do a lot of things, but was never really good at one thing. It got so confusing as the projects grew bigger.

    🏁 Competitors: Asana, Basecamp, Trello, Wrike, ClickUp, monday.com

18 Valuable Wrike Alternatives To Crush Project Management In 2022
It depends on your teams overall requirements, Nifty offers all the features that Wrike offers and then some along with being significantly easier for teams to use. One thing to keep in mind for small teams is that Nifty has a free forever plan for up to 2 active projects.
Source: snacknation.com

Social recommendations and mentions

Based on our record, Nifty seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Nifty mentions (3)

What are some alternatives?

When comparing Malcolm App and Nifty, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

ZenHub - ZenHub is how the world's best software teams work together. Trusted by NASA, Docker, and Rackspace. Start free today!