Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Nifty automates project updates and resource insights with dynamic task management. Track project milestones, communicate with teammates and clients, create collaborative documents, and more in our centralized workspace! Maintain organizational oversight across your projects and teammates with project & team overviews. With the best of communication, project management, and workflow collaboration in one tool, you can consolidate your workday as well as your subscriptions into one browser tab.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
I’ve tried a plethora of PM tools and most of them were clunky, complicated, or lacked the proper features that our team needed. ClickUp was the latest headache we experienced. It tried to do a lot of things, but was never really good at one thing. It got so confusing as the projects grew bigger.
Based on our record, Nifty seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Congratulations on making it! Been using NiftyPM and it's absolutely great. It's not as popular but has everything for project management. I love how flexible it is. Source: about 1 year ago
It’s easy to get up and running on nifty. Source: about 1 year ago
Nifty (like Asana but a lot cheaper), most of the work happens here. Source: almost 2 years ago
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