Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Raindrop.io seems to be more popular. It has been mentiond 180 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I always found it odd that sites like Reddit were sometimes called social bookmarking sites. I don’t know anyone using Reddit the way people used del.icio.us. You could give https://raindrop.io a look. I tried it briefly when I missed del.icio.us. It didn’t stick for me, but your mileage may vary. - Source: Hacker News / 9 days ago
Https://mymind.com/ is based on AI analysis of page content, or something like that. I've never been able to use their product because they require a Google or Apple account. https://raindrop.io/ apparently also has full-text search for page contents as a paid feature. I'm on the free tier and haven't tried it either. - Source: Hacker News / 23 days ago
Raindrop.io - Private and secure bookmarking app for macOS, Windows, Android, iOS, and Web. Free Unlimited Bookmarks and Collaboration. - Source: dev.to / 5 months ago
I setup Raindrop.io [1] to feed into Archivebox, mostly as an overcomplicated way to automatically submit the page to archive.org [2]. Raindrop is nice since it works in browser and as a phone app - so it truly is a single bookmarking tool. I mostly use it for search purposes, bookmarking things I may want to find again in a few years. I rarely look at my Archivebox, but it's nice to know it's there with offline... - Source: Hacker News / 6 months ago
What about https://raindrop.io/ ? Seems to do exactly what you're building. Source: 7 months ago
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