Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Slite is a simple collaborative documentation tool that helps businesses stay organized and work more thoughtfully.
No features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Slite seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We use slite.com and it's really been great. Source: over 1 year ago
Slite - super underrated knowledge base, prettier and simpler than Notion, cool team & badass blog. Source: over 1 year ago
We use slite.com (for no particular reason) and link to each sop in a google spreadsheet process thats set up for a particular large task. That spreadshseet is shared among everyone. Each SOP contains a video as well of how to do the task being as specific as possible. Source: almost 2 years ago
For solo knowledge management: Logseq For collaborative work, longform discussions, shared wiki: Slite. Source: about 2 years ago
This is really just advertising (little content in the slides) for Slite: https://slite.com/. - Source: Hacker News / over 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Confluence - Confluence is content collaboration software that changes how modern teams work