Software Alternatives, Accelerators & Startups

Malcolm App VS Thought Industries

Compare Malcolm App VS Thought Industries and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Thought Industries logo Thought Industries

Discover the power of delivering quality, engaging, white-labeled learning experiences that are mission critical to your business.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Thought Industries Landing page
    Landing page //
    2023-04-08

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Thought Industries

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Thought Industries features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Thought Industries videos

Thought Industries: Powering the Business of Learning

Category Popularity

0-100% (relative to Malcolm App and Thought Industries)
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100
Customer Service
100 100%
0% 0
LMS
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Thought Industries.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Thought Industries

Malcolm App Reviews

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Thought Industries Reviews

The Best LMSes for Small Businesses to Sell Courses Online
Thought Industries bills itself as the world’s first “Learning Business Platform,” and clearly the company has put a lot of thought into supporting organizations that sell and market e-learning, as opposed to offering it only to an internal employee audience. The platform has user friendly course development and management tools, but also very strong e-commerce capabilities,...
50 Best Computer-Based Training Tools
Thought Industries offers two learning platforms to deliver every aspect of training: the Learning Business Platform for educating employees, and the Customer Learning Platform for training software and tech customers. Both platforms have an integrated authoring suite for creating courses and assessments. To enhance the learning experience, you can upload the existing...
The 20 Best Learning Management Systems Software (2018 Update)
This platform’s features and functions establish it as more than just an LMS. Through this Learning Business Platform you can create, monetize, and scale online training initiatives globally to consumers, professionals, and extended enterprise learners, easily and effectively. Thought Industries LMS guarantees faster onboarding, customer engagement and satisfaction.

What are some alternatives?

When comparing Malcolm App and Thought Industries, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Talent LMS - A super-easy, cloud LMS to train your employees, partners, customers or students.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Absorb LMS - This cloud-based learning management system (LMS) empowers companies around the world to effectively deliver training. Built to facilitate engaging learning experiences, tap Absorb LMS to train internal employees, customers, partners and more.