Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Xmind
MindMeister
MindManager
Coggle
FreeMind
FeatureMap
Viima
Stormboard
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Xmind is a full-featured mind mapping and brainstorming tool that helps to unleash creativity, capture inspiration, brainstorm ideas, boost productivity, and more.
From startups to Fortune 500 companies, Xmind is the best choice for teams working on any project. Since the founding of Xmind in 2006, Xmind has been downloaded 100+ million times, and Xmind is a featured app with 4.8 stars/300,000+ reviews.
Xmind works on Windows, macOS, Linux, iOS/iPadOS, Android, and Web. To learn more, please visit http://www.xmind.app/.
Malcolm App XmindNo features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Xmind seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You might try XMind. It has support for building flow charts. Source: about 2 years ago
XMind is an excellent mindmapping tool for this purpose. Source: over 3 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Coggle - Coggle is a simple, beautiful, powerful way of structuring information.
