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Mambu VS Delighted

Compare Mambu VS Delighted and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Mambu logo Mambu

The leading alternative to cumbersome core banking systems, powering innovative banking and lending. Mambu is a cloud-native solution, delivered as a service, the driving force behind modern API-enabled ecosystems.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Mambu Landing page
    Landing page //
    2023-09-27
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Mambu

Website
mambu.com
Pricing URL
-
$ Details
-
Release Date
2011 January
Startup details
Country
Germany
State
Berlin
City
Berlin
Founder(s)
Eugene Danilkis
Employees
250 - 499
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Mambu features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Mambu videos

+ Add

P.F.C. makes banking experience personal with Mambu's cloud-native banking platform.

More videos:

  • Review - Mambu Summit 2019: Eugene Danilkis, Co-founder & CEO, Mambu
  • Review - Haley Zhu, Mambu - Ten Principles of Composable Banking

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Mambu and Delighted)

Mambu

Delighted

Banking
100 100%
Banking
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Finance
100 100%
Finance
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Mambu and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mambu and Delighted

Mambu Reviews

We have no reviews of Mambu yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Mambu. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mambu mentions (1)

  • The future of Kubernetes? 5 trends from Kubecon!
    There's already banks running white labelled in the cloud, take for example the services mambu (https://mambu.com) offers. Why wouldn't they be able to run in the cloud? Source: about 1 year ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

What are some alternatives?

When comparing Mambu and Delighted, you can also consider the following products

NLS Banking Solutions - NLS Banking Solutions is a fintech company that offers software solutions to financial institutions

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

FinTP - Banking

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

CoreBank - Banksoft, Modern banking environment, The power of the information technology has a strong continuous growth. Data processing speeds are expressed in nanoseconds and data transfers in billions of characters per second.  This technology... Banksoft

Survicate - Collect feedback on your website and find out more about your visitors.

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