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Marchex VS Symphony SUMMIT

Compare Marchex VS Symphony SUMMIT and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Marchex logo Marchex

Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…
  • Marchex Landing page
    Landing page //
    2023-09-22
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16

Marchex videos

+ Add

Marchex Dashboard & Reports

More videos:

  • Review - Get to Know Marchex Speech Analytics
  • Review - Quick analysis on Marchex

Symphony SUMMIT videos

+ Add

Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Category Popularity

0-100% (relative to Marchex and Symphony SUMMIT)

Marchex

Symphony SUMMIT

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Marchex and Symphony SUMMIT, you can also consider the following products

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Invoca - Call tracking & analytics software

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

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