AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
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Based on our record, Matomo seems to be more popular. It has been mentiond 82 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Matomo just released their major v5 upgrade with following key improvements:. - Source: dev.to / 6 months ago
There are many good, lightweight, and open-source alternatives to Google Analytics, such as Plausible, Matomo, Fathom, Simple Analytics, and so on. Many of these options are open-source, and can be self-hosted. - Source: dev.to / 8 months ago
You can for example use analytics that aren't spyware, and hence don't even have to try to trick users giving "consent" to things they don't really want. Seriously: what share of people actually want their behavior to be tracked for ad companies to make more money? https://matomo.org/. - Source: Hacker News / 10 months ago
Matomo is a GDPR-compliant and open-source analytics platform. You can either host it yourself or use Matomo’s hosted version. https://matomo.org/. - Source: Hacker News / 10 months ago
I tried the self-hosted version of Matomo [1][2] a few years back but I remember it was a bit underwhelming for the effort required to set it up. https://matomo.org. - Source: Hacker News / 12 months ago
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