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Matter VS HelpDocs

Compare Matter VS HelpDocs and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Matter logo Matter

Create a feedback-focused culture in Slack with Matter!

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Matter Landing page
    Landing page //
    2023-05-10

Recognize team members with Kudos, rewards, and feedback in Slack.

Matter is: - Free Forever - Easy Set Up - Unlimited Members - No Credit Card Required

Start #FeedbackFriday today!

  • HelpDocs Landing page
    Landing page //
    2023-05-07

Matter videos

+ Add

Matter Compilation: Crash Course Kids

More videos:

  • Review - What's Matter? - Crash Course Kids #3.1
  • Review - Matter | Review in 2 Minutes

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Matter and HelpDocs)

Matter

HelpDocs

Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100
Slack
100 100%
Slack
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Matter and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Matter mentions (0)

We have not tracked any mentions of Matter yet. Tracking of Matter recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Matter and HelpDocs, you can also consider the following products

Feedback Fish - Collect feedback & make your customers happy.

Malcolm App - Customer self-service made easy

Kaapi - Build happy, high-performing remote teams

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Lucky Carrot - Make your employees super engaged, recognized, & appreciated

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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