Software Alternatives, Accelerators & Startups

MaxContact VS NICE inContact

Compare MaxContact VS NICE inContact and see what are their differences

MaxContact logo MaxContact

We specialise in contact centre software built by industry professionals giving you a better by design solution.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • MaxContact Landing page
    Landing page //
    2023-10-07
  • NICE inContact Landing page
    Landing page //
    2023-10-04

MaxContact videos

F30 Genting TOUGE with old Continental MaxContact 6 review

More videos:

  • Review - Continental - MaxContact (MC6) - Multi-functional Tread
  • Review - CONTINENTAL MaxContact MC6 Tyre Wet Braking Test vs MC5

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to MaxContact and NICE inContact)
Communication
9 9%
91% 91
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Auto Dialer
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MaxContact and NICE inContact

MaxContact Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing MaxContact and NICE inContact, you can also consider the following products

VoipInvite - Cost effective SIP Service and VoIP Trunk Provider, specializing in Voice Broadcast with PSTN Access and SIP service implementation

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialSmith Perception Analyzer - Perception Analyzer is a fully modernized dial testing research solution with support for the latest operating systems and high-resolution displays.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Hosted Dialler Solution - predictivedialler.net is your first and best source for all of the information you’re looking for. From general topics to more of what you would expect to find here, predictivedialler.net has it all. We hope you find what you are searching for!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.