Software Alternatives, Accelerators & Startups

mention VS Crisp Chat

Compare mention VS Crisp Chat and see what are their differences

mention logo mention

Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • mention Landing page
    Landing page //
    2023-10-14
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

mention videos

MENTION - Social Media Monitoring Tool Review

More videos:

  • Review - BrandMentions - Social Media & Web Monitoring Tool [AppSumo 2020]

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to mention and Crisp Chat)
Reputation Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Media Marketing
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare mention and Crisp Chat

mention Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
News monitoring tools track keywords connected to the topics that matter for you and aggregate in one place all public online content that mentions your keywords. They find these pieces of content in real time.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Anewstip is a search engine for finding journalists, influencers and media outlets that have recently mentioned a topic on Twitter. You can filter by journalists' profiles only, topic, and language, and then sort by influence, number of tweets, or how many times the person has mentioned your keyword. With this information, you can then create media lists and export these for...
7 Great Google Analytics Alternatives
Mention is a comprehensive media monitoring tool that will tell you when, where and how your brand is mentioned online. It will also show you positive and negative mentions of your brand and competitors with sentiment analysis and give you a comprehensive analysis of your market.
Source: mention.com
The best free and paid online monitoring tools for PR right now
Buzzsumo was built to look at how engaging your content is but I use my Buzzsumo account for monitoring coverage. You can track your own mentions by setting up an alert for your brand(s) and you’ll be emailed when the term is mentioned. It’s easy to share and amplify coverage from within the app. I also really like how in addition to being alerted to coverage, you can see...
Compare 31 of the Best Online Reputation Management Software Services
Brand mention tools alert you whenever someone mentions your brand name online, categorizes these mentions as positive or negative, and alerts you to how often certain individuals talk about your brand. That way, you can immediately take the needed actions to manage your reputation: promote the positive, and act to stop the negative before it spreads. Considering that, this...

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than mention. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

mention mentions (2)

  • [Demo] YouTube Mentions Tracker
    I've created a demo app that inherits the idea from a tool called Mention for tracking target keywords across the web but for YouTube videos only. Source: over 1 year ago
  • Bugs‌ ‌found‌ ‌in‌ Mention for Android. ‌Bug‌ ‌Crawl‌
    Mention is a social media marketing tool that monitors your company’s online mentions. The app tracks your company’s social media buzz based on specific parameters. You can also get instant or periodic updates about the company. Source: over 3 years ago

Crisp Chat mentions (7)

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What are some alternatives?

When comparing mention and Crisp Chat, you can also consider the following products

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Meltwater - Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.