Software Alternatives, Accelerators & Startups

Mercury VS Intercom

Compare Mercury VS Intercom and see what are their differences

Mercury logo Mercury

Mercury is banking* for startups

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Mercury Landing page
    Landing page //
    2023-06-17

Mercury offers banking* for startups — at any size or stage. With an intuitive product experience, founders can access free checking and savings accounts, debit and credit cards, domestic and international wire transfers, Treasury, venture debt, and more — and manage their business with confidence. Mercury also offers vibrant community programs that provide founders with the connections, advice, and resources to help them build the next great companies. Launched in 2019, Mercury is trusted by more than 100,000 startups. To learn more, visit Mercury.com.

*Mercury is a financial technology company, not a bank. All banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.

  • Intercom Landing page
    Landing page //
    2023-07-05

Mercury

$ Details
free
Platforms
Web iOS Android
Release Date
2019 April

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Mercury videos

Mercury Movie Review - Prabhu Deva, Karthik Subburaj - Tamil Talkies

More videos:

  • Review - Mercury review by Prashanth
  • Review - Mercury 150 Four Stroke Review Performance Reliability One Year Later - Florida Sport Fishing TV

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Mercury and Intercom)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Money Transfer
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Mercury and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mercury and Intercom

Mercury Reviews

  1. The best for Non-Residents

    The best in the market for helping US non-residents get a checking bank account for their US companies. Mercury's secure experience takes founders to another level in their global journey.

    🏁 Competitors: Vepapu
    👍 Pros:    Free pricing|Place for non-residents

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Mercury should be more popular than Intercom. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mercury mentions (34)

  • Privacy/secruity experience with RBFCU? (Randolph Brooks Credit Union)
    Not just a fintech front for a privacy dis-respecting bank (like Mercury business banking for example). Source: 7 months ago
  • The Meaning of Monad in MonadTrans
    Mercury (https://mercury.com/) uses Haskell extensively for pretty much all of its backend systems. It’s a great general purpose language. - Source: Hacker News / 11 months ago
  • Wise or Payoneer?
    He claims it's totally legal https://mercury.com/. Source: about 1 year ago
  • NFCU ACH Limits on Business Checking Accounts
    I had Mercury recommended because of their ease of sending wires. However, NFCU doesn't play nice with Plaid and so there's no way to do a large external pull from Mercury to NFCU in order to get around the $5,000/day, $15,000/week limit. Source: about 1 year ago
  • Open a U.S. Business Bank Account for Your LLC As A Non-Resident
    Now, Mercury makes it possible to open a bank account 100% online from the comfort of your couch. It takes just minutes to sign up on their easy-to-use platform, and you can do so from almost anywhere in the world. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Mercury and Intercom, you can also consider the following products

Brex - The first corporate card for startups

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PENTA - A free and beautiful business bank account in Germany 😍🇩🇪

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Drift - A messaging app that helps you grow your business.