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Microsoft Operations Management Suite VS Atera

Compare Microsoft Operations Management Suite VS Atera and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Microsoft Operations Management Suite logo Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Atera logo Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.
  • Microsoft Operations Management Suite Landing page
    Landing page //
    2023-03-28
  • Atera Action AI™
    Action AI™ //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.

Microsoft Operations Management Suite features and specs

  • Comprehensive Monitoring
    Microsoft Operations Management Suite (OMS) offers end-to-end monitoring and management of an entire IT infrastructure, providing insights into performance, security, and overall system health.
  • Scalability
    OMS is built on Microsoft Azure, which allows it to scale easily according to organizational needs. It can handle the varying demands of enterprises of all sizes.
  • Integrations
    OMS integrates seamlessly with other Microsoft services and third-party tools, enhancing its functionality and allowing for a more cohesive IT management environment.
  • Cloud-Based
    Being a cloud-based service, OMS offers the flexibility and accessibility of remote monitoring and management, which is ideal for distributed and hybrid IT environments.
  • Automation
    OMS includes automation capabilities that can help in reducing repetitive tasks, thus improving operational efficiency and reducing human error.

Possible disadvantages of Microsoft Operations Management Suite

  • Complexity
    The depth and breadth of features offered can make the initial setup and configuration somewhat complex, requiring a steep learning curve for new users.
  • Cost
    While OMS provides a robust set of features, it can be relatively expensive, especially for smaller organizations that might not fully utilize all its capabilities.
  • Data Privacy
    As a cloud-based solution, users might have concerns about data privacy and compliance, depending on the data residency regulations of their country or industry.
  • Dependency on Internet Connection
    Since OMS is a cloud service, a reliable internet connection is essential for its operation. Any internet outage can disrupt the monitoring and management processes.
  • Vendor Lock-In
    Organizations using OMS become inherently tied to Microsoft's ecosystem, which makes it challenging to switch to other platforms without significant migration efforts.

Atera features and specs

  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Microsoft Operations Management Suite videos

+ Add

Microsoft Operations Management Suite – IT Management Solution for the cloud era

Atera videos

+ Add

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Category Popularity

0-100% (relative to Microsoft Operations Management Suite and Atera)

Microsoft Operations Management Suite

Atera

Monitoring Tools
44 44%
Monitoring Tools
56% 56
IT Management
58 58%
IT Management
42% 42
Project Management
100 100%
Project Management
0% 0
Remote Monitoring And Management
0 0%
Remote Monitoring And Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Operations Management Suite and Atera

Microsoft Operations Management Suite Reviews

We have no reviews of Microsoft Operations Management Suite yet.
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Atera Reviews

  1. Frank Richards
    · Developer at RisingMax - IT Consulting ·
    Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization
HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
Source: www.comparitech.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
Source: www.comparitech.com
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.
Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Atera seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Operations Management Suite mentions (0)

We have not tracked any mentions of Microsoft Operations Management Suite yet. Tracking of Microsoft Operations Management Suite recommendations started around Mar 2021.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 2 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 2 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 3 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 3 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 3 years ago

What are some alternatives?

When comparing Microsoft Operations Management Suite and Atera, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

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