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Microsoft Operations Management Suite VS Zoho CRM

Compare Microsoft Operations Management Suite VS Zoho CRM and see what are their differences

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Microsoft Operations Management Suite logo Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Microsoft Operations Management Suite Landing page
    Landing page //
    2023-03-28
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Microsoft Operations Management Suite

Website
azure.microsoft.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Zoho CRM

Website
zoho.com
Pricing URL
Official Zoho CRM Pricing
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June
Edit details

Microsoft Operations Management Suite features and specs

  • Comprehensive Monitoring
    Microsoft Operations Management Suite (OMS) offers end-to-end monitoring and management of an entire IT infrastructure, providing insights into performance, security, and overall system health.
  • Scalability
    OMS is built on Microsoft Azure, which allows it to scale easily according to organizational needs. It can handle the varying demands of enterprises of all sizes.
  • Integrations
    OMS integrates seamlessly with other Microsoft services and third-party tools, enhancing its functionality and allowing for a more cohesive IT management environment.
  • Cloud-Based
    Being a cloud-based service, OMS offers the flexibility and accessibility of remote monitoring and management, which is ideal for distributed and hybrid IT environments.
  • Automation
    OMS includes automation capabilities that can help in reducing repetitive tasks, thus improving operational efficiency and reducing human error.

Possible disadvantages of Microsoft Operations Management Suite

  • Complexity
    The depth and breadth of features offered can make the initial setup and configuration somewhat complex, requiring a steep learning curve for new users.
  • Cost
    While OMS provides a robust set of features, it can be relatively expensive, especially for smaller organizations that might not fully utilize all its capabilities.
  • Data Privacy
    As a cloud-based solution, users might have concerns about data privacy and compliance, depending on the data residency regulations of their country or industry.
  • Dependency on Internet Connection
    Since OMS is a cloud service, a reliable internet connection is essential for its operation. Any internet outage can disrupt the monitoring and management processes.
  • Vendor Lock-In
    Organizations using OMS become inherently tied to Microsoft's ecosystem, which makes it challenging to switch to other platforms without significant migration efforts.

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Microsoft Operations Management Suite videos

+ Add

Microsoft Operations Management Suite – IT Management Solution for the cloud era

Zoho CRM videos

+ Add

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Microsoft Operations Management Suite and Zoho CRM)

Microsoft Operations Management Suite

Zoho CRM

Monitoring Tools
100 100%
Monitoring Tools
0% 0
CRM
0 0%
CRM
100% 100
IT Management
100 100%
IT Management
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using Microsoft Operations Management Suite and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Operations Management Suite and Zoho CRM

Microsoft Operations Management Suite Reviews

We have no reviews of Microsoft Operations Management Suite yet.
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Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
Source: www.bigcontacts.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
Source: www.3dsellers.com
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Operations Management Suite mentions (0)

We have not tracked any mentions of Microsoft Operations Management Suite yet. Tracking of Microsoft Operations Management Suite recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

What are some alternatives?

When comparing Microsoft Operations Management Suite and Zoho CRM, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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