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MindTouch VS Dialpad

Compare MindTouch VS Dialpad and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MindTouch logo MindTouch

MindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • MindTouch Landing page
    Landing page //
    2023-08-03
  • Dialpad Landing page
    Landing page //
    2023-05-12

MindTouch

Website
mindtouch.com
Pricing URL
-
Release Date
-
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

MindTouch videos

+ Add

Mini TV Portatile MINDTECH - Mindtech Mindtouch | VIDEOPRESENTER.it

More videos:

  • Review - NEW Gaming Setup - 2020 MindTouch Tips & Tricks

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to MindTouch and Dialpad)

MindTouch

Dialpad

Communication
3 3%
Communication
97% 97
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
WiKi
100 100%
WiKi
0% 0

User comments

Share your experience with using MindTouch and Dialpad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MindTouch and Dialpad

MindTouch Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
An open-source wiki software, MindTouch offers an AI-powered and enterprise-grade knowledge management system for small, medium, and large organizations. The tool scales as your requirements grow, maintains a 99.5%+ uptime and provides an advanced reporting system. An easy-to-use editor, flexible processes, permissions and privacy options, touchpoints, and pre-built...
Source: www.proprofskb.com

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing MindTouch and Dialpad, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

GetGuru - Get started for free with Guru, the powerful company wiki that cuts through chat noise to serve you the info you actually need to do your job.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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