Software Alternatives, Accelerators & Startups

Missive VS NICE inContact

Compare Missive VS NICE inContact and see what are their differences

Missive logo Missive

Team communication app now supporting FB, Twitter & SMS

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Missive Landing page
    Landing page //
    2023-02-10

Email, group chat and tasks for productive teams. One app for all your internal and external communication. Work management at its best. Try it free!

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Missive

$ Details
freemium $14.0 / Monthly (^ 6 months history)
Platforms
iPhone iPad Mac OSX Windows Android Web

Missive features and specs

  • Team chat: Yes
  • Team inbox (email, SMS, etc.): Yes
  • Rules & automation: yes

NICE inContact features and specs

No features have been listed yet.

Missive videos

Missive Email: Features, Pricing and Thoughts

More videos:

  • Review - Don't Dismiss Missive As The Communication Tool Your Team Needs

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Missive and NICE inContact)
Email
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Enterprise Communication
18 18%
82% 82

User comments

Share your experience with using Missive and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Missive and NICE inContact

Missive Reviews

  1. Best collaborative email app

    Missive is by far the best collaborative email app for small/medium teams. I've tried many of them over the years and Missive just stands out. Also their team is super responsive and push bug fixes and new features weekly.

    🏁 Competitors: Front

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, Missive seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Missive mentions (14)

  • How does one work with emails as comments to tasks?
    Another alternative that many ClickUp users rely on is Missive (https://missiveapp.com). It offers similar functionality to Front but at a more affordable price. However, let's be honest, it still revolves around converting emails into URL links within ClickUp tasks and vice versa in the email app. The aesthetics leave much to be desired, and with the updated way links are displayed in task comments or with... Source: about 1 year ago
  • Best Mac Mail app
    Missive is a really good email client and made us love email again. It's not cheap (they have a free version) but it's great and still cheaper than Superhuman. Source: about 1 year ago
  • Self-Hosted Team-Email (like Missive, Spark, Front)
    So, I am currently setting up an array of self hosted solutions for our dev team including chat, wiki, etc. The only thing missing is some sort of collaborative Team-Mail Client like Spark, Missive, Front and the sorts. Source: over 1 year ago
  • Crunchy Bridge's Ruby Back End: Sorbet, Tapioca, and Parlour
    Amen to that. We reached $2M ARR as 3 engineers at Missive [1]. As the CTO, I can tell life wouldn’t quite be the same without the ability to save the day in the production console at the speed of light. [1] https://missiveapp.com/. - Source: Hacker News / over 1 year ago
  • Show HN: Open-Sourcing InboxSDK (YC S11) – Build Apps in Gmail
    I love Streak for singleplayer but prefer Missive or Front for collaboration. It would be awesome if someone can turn Gmail into a collaboration hub like https://missiveapp.com/ or Front with this SDK. - Source: Hacker News / over 1 year ago
View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Missive and NICE inContact, you can also consider the following products

Front - The platform for exceptional customer service at scale.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pingly - Your communication hub — Email, text & voice in one app

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.