Software Alternatives, Accelerators & Startups

MIT App Inventor VS Zoho Desk

Compare MIT App Inventor VS Zoho Desk and see what are their differences

MIT App Inventor logo MIT App Inventor

App Inventor is a cloud-based tool, which means you can create apps for phones or tablets right in your web browser.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website
  • MIT App Inventor Landing page
    Landing page //
    2023-10-23
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

MIT App Inventor features and specs

No features have been listed yet.

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

MIT App Inventor videos

MIT App Inventor: Mobile Apps. Built by You.

More videos:

  • Tutorial - How to Send Data to a Google Sheet with MIT App Inventor
  • Review - Thunkable Vs AppyBuilder Vs Makroid Vs MIT App Inventor ||difference||
  • Tutorial - Create First App in MIT App Inventor 2

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to MIT App Inventor and Zoho Desk)
Application Builder
100 100%
0% 0
Customer Support
0 0%
100% 100
IDE
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using MIT App Inventor and Zoho Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MIT App Inventor and Zoho Desk

MIT App Inventor Reviews

Top 10 Android Studio Alternatives For App Development
MIT App Inventor is a visual programming environment which is developed by Google. It allows users to build apps for tablets and smartphones.
Top 5 App Builder To Build Your Own App Without Coding
Undoubtedly, Kodular has been the best app builder in recent years. It was founded on 6 July 2017 by the partnership of 7 people such as Conor shipp, Vishwas Adiga, Pavitra Golchha, Sander Jochems, Sivagiri Visakan, and Diego Barreiro. It is a Builder based on the MIT App inventor. You can make your apps on this platform without any charges. Everything is 100% free in this...
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
AppInventor.org is a site for learning and teaching how to program mobile apps with MIT’s App Inventor. These tutorials are refined versions of the tutorials that have been on the Google and MIT App Inventor sites from App Inventor’s inception– thousands of beginners have used them to learn programming and learn App Inventor.
Best Mobile App Development Tools for Kids
MIT App Inventor is a web application integrated development environment originally provided by Google and now maintained by the Massachusetts Institute of Technology (MIT). It allows newcomers to computer programming to create application software(apps) for two operating systems (OS): Android, and iOS. It is free and open-source software released under dual licensing.
Source: codinghero.ai
10 Best Android Studio Alternatives For App Development
Thunkable is a powerful drag and drops app builder. And this is made by two of the very first MIT engineers on the MIT app inventor. The platform is geared for the most professional users, who may want higher quality and robust apps for their business, community or just for themselves. Thus, Thunkable has an amazingly active and engaged community. And it also offers live...
Source: techdator.net

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, MIT App Inventor seems to be a lot more popular than Zoho Desk. While we know about 40 links to MIT App Inventor, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MIT App Inventor mentions (40)

  • Looking for savable graphing methods
    First thought, play with MIT App Inventor https://appinventor.mit.edu/, they have dedicated blocks for graphing and cross-platform implementations of Bluetooth for Android and iOS. The data format is still up to you. Source: about 1 year ago
  • App for recording time periods
    Or you could go to https://appinventor.mit.edu/ and design your own custom app (no widget, though). Source: about 1 year ago
  • Easiest code to learn to make an app?
    If you want to make a mobile app you could try https://appinventor.mit.edu/. Source: about 1 year ago
  • Trying to have a Ubuntu server I can turn on from my phone, log in as user, and start the Docker containers for my server. How do I automate this process?
    Maybe a raspberry pi that's on 24/7 connected to wifi and use that to send the wake over lan signal to the server? Arduino on the power pins also works, I did something quite similar but with a Bluetooth board, the code was really simple I just made an Android app with MIT app inventor that sent a signal to the hc_05 bt board, once the Arduino received that signal it shorted the power pin to 5v for half a second... Source: over 1 year ago
  • Am searching for a partner who can help me with an app idea
    If your idea isn't complicated, have a look at MIT App Inventor. It literally is, drag-and-drop. That should get you started. Source: over 1 year ago
View more

Zoho Desk mentions (1)

What are some alternatives?

When comparing MIT App Inventor and Zoho Desk, you can also consider the following products

Thunkable - Powerful but easy to use, drag-and-drop mobile app builder.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Android Studio - Android development environment based on IntelliJ IDEA

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!