MocDoc Reviews

Zendesk Reviews

1. stu14

   23 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

MocDoc mentions (10)

• Revolutionizing Healthcare with Digital Healthcare Solutions and Software

  Digital healthcare solutions offer several benefits to patients and healthcare providers. These solutions provide better care coordination, improved patient outcomes, and increased patient engagement. With the help of digital healthcare solutions, patients can now access healthcare services from anywhere, at any time. Healthcare providers can provide remote consultations, telemedicine, and remote patient... Source: over 1 year ago

• How do HL7 standards help secure data exchange for Digital Healthcare?

  Services Aware Interoperability Framework (SAIF) - This framework defines the specifications for the interoperability of services, messages, and clinical document architecture. This framework provides great consistency and conformity among different digital healthcare solutions. Source: over 1 year ago

• How do CRM systems enhance the patient experience in healthcare?

  A healthcare CRM system is a software tool that helps healthcare providers manage interactions with patients and track patient data throughout the patient's journey. It can manage patient data, appointment scheduling, patient communication, and follow-up activities. This can include tracking patient contact information, patient history, appointment records, medical records, and billing information. Source: over 1 year ago

• The Importance of HIPAA Compliance in Digital Healthcare Solutions

  Following HIPAA, digital healthcare solutions can help to protect the confidentiality and privacy of PHI, and ensure that patients receive the highest quality of care possible. This eventually promotes trust in the healthcare system. In a digital age where personal health information is increasingly being stored and shared electronically, HIPAA compliance is crucial to ensuring that patient’s personal and medical... Source: over 1 year ago

• Top 5 Online Hospital Management Software in India

  Hospital Management Software is a vital business tool, especially in the healthcare industry. Having a hospital that is automated with Hospital Management Software is now easy. In the midst of this technologically upgraded and model world, every hospital should make use of the machines and system to take care of every manual activity. The current technological world makes use of the people to monitor the devices... Source: almost 2 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago