Software Alternatives, Accelerators & Startups

Monzo VS Intercom

Compare Monzo VS Intercom and see what are their differences

Monzo logo Monzo

The bank of the future

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Monzo Landing page
    Landing page //
    2023-09-11
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Monzo videos

Monzo Review Update 2019 - One Year Later!

More videos:

  • Review - Monzo Review 2020 - All The Quirks And Features
  • Review - WHAT IS MONZO? - Monzo Bank Review 2020 | What I Love And Want To See Improve.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Monzo and Intercom)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Payment Platform
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Monzo and Intercom

Monzo Reviews

We have no reviews of Monzo yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Monzo should be more popular than Intercom. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Monzo mentions (17)

  • Wise Account for UK Student in the US
    Not entirely relevant to your question but monzo have US accounts, https://monzo.com/us/. Source: 12 months ago
  • Sun's out, and so are our new features ☀️
    In case you missed it, our Monzo US website also got a makeover! We still have big plans to make it easier to find resources you need to make managing your money easy. Be sure to watch this space. 👀. Source: about 1 year ago
  • How do I cancel and close my account?
    If you can't log in the help email is at the bottom of the US homepage https://monzo.com/us/. Source: over 1 year ago
  • I can’t find a thread on One alternatives- is there one and if so can it be pinned 📌?
    I did some digging and found out that the most popular neobank, Monzo, in the UK came to the US and it seems incredibly promising! As a larger and more established Neobank, they are much less likely to sell out to big corporations (RIP Simple and One). They seem to have a lot of similar ideas One had and are even working on adding more, all based on live input from their users. The website is ... Source: over 1 year ago
  • Monzo + DAS Budget
    So basically check out https://dasbudget.com/features and https://monzo.com/us/. Combine all those features and consider that Monzo has a public API that allows DAS Budget to get instant transaction updates from it. Source: almost 2 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing Monzo and Intercom, you can also consider the following products

Revolut - The easiest, fastest way to save for your financial goals.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

N26 - The Mobile Bank

Drift - A messaging app that helps you grow your business.