Moodle VS Zoho Desk
Compare Moodle VS Zoho Desk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Moodle
Adobe Learning Manager
Collaborator
Geocities Site Builder
Coursera
Talent LMS
LinkedIn Learning
MindTickle
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Moodle Zoho DeskNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Zoho Desk might be a bit more popular than Moodle. We know about 1 link to it since March 2021 and only 1 link to Moodle. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Moodle can handle this but it might be overkill for your requirements. Once you have it setup though the quiz feature is really great, and the analytics it provides are awesome. Source: about 1 year ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Adobe Learning Manager - Adobe Learning Manager (formerly Adobe Captivate Prime LMS) is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Collaborator - Система дистанційного навчання повного циклу із аналітикою в реальному часі та інструментами внутрішнього маркетингу.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Geocities Site Builder - Share your abomination with the world
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
