Software Alternatives, Accelerators & Startups

Moonworkers VS Intercom

Compare Moonworkers VS Intercom and see what are their differences

Moonworkers logo Moonworkers

HR, shift work, and payroll, all in one place! Streamline people management by operating rotas, payroll, and HR from the same interface.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Moonworkers Landing page
    Landing page //
    2022-03-16

Moonworkers helps small businesses employing field workers to streamline their operations by integrating rota planning, payroll, and HR into one online software.

We’re the go-to platform for businesses that employ contractors, freelancers, or other workers with irregular hours - which is becoming the future of work. Moonworkers is built to solve common HR challenges, so businesses can focus on growing and unleashing the potential in people.

Everything is connected in Moonworkers. Onboard employees, upload and sign documents, schedule rotas, manage time off, all in one place. Need contractors? Search our database, hire and pay, all through Moonworkers.

Outsourcing HR and payroll? It’s easier and cheaper with Moonworkers. Eliminate costly mistakes and repeated data entry. Employees use our app to collaborate with you on pensions, benefits, and documents, with everything automatically synced to HR and accounting. See everything at a glance in real-time.

Moonworkers integrates with the most popular HR and payroll apps, to create a seamless platform for managing: onboarding, compliance, documentation, shift workers, annual leave, pensions auto-enrolment, and benefits. Employees get their own Moonworkers app, making collaboration even easier.

  • Intercom Landing page
    Landing page //
    2023-07-05

Moonworkers

$ Details
freemium £2.5 / Monthly (Starting at £2.5 per employee)
Platforms
Browser Safari Google Chrome Firefox
Release Date
2021 October

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Moonworkers features and specs

  • Rota planner: Yes
  • HRMS: Yes
  • HR Software: Yes
  • Shift Management: Yes
  • Shift rotas: Yes
  • Shift planning and costings: Yes
  • Shift Scheduling: Yes
  • Shift swaps with notifications: Yes
  • Payroll: Yes
  • Payroll Management: Yes
  • Employee onboarding: Yes
  • Employee directory: Yes
  • Employee Self Serve: Yes

Intercom features and specs

No features have been listed yet.

Moonworkers videos

Explainer video

More videos:

  • Demo - Virtual tour

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Moonworkers and Intercom)
HR
100 100%
0% 0
Customer Support
0 0%
100% 100
HR And Payroll Software
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Moonworkers and Intercom

Moonworkers Reviews

We have no reviews of Moonworkers yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Moonworkers mentions (0)

We have not tracked any mentions of Moonworkers yet. Tracking of Moonworkers recommendations started around Mar 2022.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing Moonworkers and Intercom, you can also consider the following products

Gatemaster - Gatemaster knows the family entertainment and amusement industries and we have been providing professional solutions to businesses since 1994.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Aigence - Redefining payroll.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Employment Hero - Australia's No.1 Integrated HR People Management Platform

Drift - A messaging app that helps you grow your business.