Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, MotionEye should be more popular than Freshdesk. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Not to disrupt your project, but consider https://github.com/motioneye-project/motioneye Looks like this Https://snapcraft.io/motioneye. Source: about 1 year ago
If your laptop has a webcam you can install motioneye to turn it into a surveillance camera https://github.com/motioneye-project/motioneye. Source: over 1 year ago
Motion OS has unfortunately stopped but MotionEye itself is still on-going (last update was a month ago to two yaml files). Source: over 1 year ago
2 handle CCTV via MotionEye (https://github.com/motioneye-project/motioneye) using some cheapy Wansview cameras (inside and out...originally to keep an eye on a new dog while we were working upstairs). 1 handles the UI of MotionEye, and is also used for various ad-hoc processes (e.g. SpotDL, Samba etc) where having an always-on machine is handy. Source: over 1 year ago
Well that's exactly the thing. Atm I am using motionEYE, but I have 3 streams that have to run at full 2K resolution in order to get a clear jpeg. That is quite intensive for the cpu it runs on, so I was trying to find another option that uses the least amout of resources :). Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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