Software Alternatives, Accelerators & Startups

MyCustomerLens VS DocuSign

Compare MyCustomerLens VS DocuSign and see what are their differences

MyCustomerLens logo MyCustomerLens

MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.

DocuSign logo DocuSign

Try DocuSign's interactive signing demo now! Send yourself an electronic document to digitally sign using our e-signature service.
  • MyCustomerLens Landing page
    Landing page //
    2023-05-21

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.

Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.

Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.

Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.

Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.

With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.

  • DocuSign Landing page
    Landing page //
    2023-12-15

MyCustomerLens

Pricing URL
-
$ Details
paid
Platforms
Browser
Release Date
2018 June
Startup details
Country
Scotland
City
Glasgow
Employees
1 - 9

MyCustomerLens features and specs

  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Dashboards: Yes

DocuSign features and specs

No features have been listed yet.

MyCustomerLens videos

Introduction to MyCustomerLens - Demo 1 Real time Feedback Aggregation

DocuSign videos

Review: PandaDoc vs DocuSign

More videos:

  • Review - DocuSign Review - Beginners Guide PREVIEW by Bizversity.com
  • Tutorial - How To Use DocuSign | Step-By-Step Tutorial

Category Popularity

0-100% (relative to MyCustomerLens and DocuSign)
NLP And Text Analytics
100 100%
0% 0
eSignature
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Document Automation
0 0%
100% 100

User comments

Share your experience with using MyCustomerLens and DocuSign. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare MyCustomerLens and DocuSign

MyCustomerLens Reviews

  1. Bring all your feedback into one place and understand all the comments

    MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.

    🏁 Competitors: Survey Monkey
    👍 Pros:    Social listening|Free comment analysis|Surveys
  2. A fan...

    I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.

DocuSign Reviews

5 Popular Ways to Sign Forms Online
Potential considerations for businesses considering DocuSign involve non-adjustable account limitations. DocuSign’s subscription service – at all three levels – sets a cap on signature files – called envelopes – and users report being unable to purchase more as needed.
Top 5 Best Document Management Software With Client Portal in 2022
Obtaining signatures is crucial, but so is receiving signed papers. DocuSign's document tracking tools make this procedure easier. Reports are updated in real-time, so you can see those activities reflected in the reports as signatures are collected, and papers are returned. Its secure nature allows it to be utilized as document automation for healthcare, legal, and other...
12 Best Contract Management Software 2022
DocuSign is the best contract management software for small business. This is because it offers affordable contract management services and has e-signatures, templates, and documents that simplify small business performance. Its self-service portal will also keep every participating member updated with every process in a contract. The tool also has end-to-end solutions for...
11 Best Contract Lifecycle Management (CLM) Software (2022)
With more than 1,000,000 paid customers and 1 billion users globally, DocuSign is well known in CLM circles. It serves the top Fortune 500 companies in tech, finance, and healthcare along with over 3,000 federal, state, and local government agencies. It is authorized at the FedRAMP Moderate Impact Level (a security protocol for government and DoD) for both eSignature and CLM.
Source: whatfix.com
10 best free electronic signature apps to eSign PDF
DocuSign offers many of the same features as CocoSign and is just as easy to use. It has a mobile app, and several advanced features. However, the free version of DocuSign is bare bones. It solely allows you to sign documents, nothing else.

Social recommendations and mentions

Based on our record, DocuSign seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MyCustomerLens mentions (0)

We have not tracked any mentions of MyCustomerLens yet. Tracking of MyCustomerLens recommendations started around Mar 2021.

DocuSign mentions (8)

  • Open Source Document Signing: Revolutionizing Digital Authentication
    In the new era of digital transformation, the ability to sign various documents electronically has become a cornerstone of business efficiency & success. Open source document signing platforms like OpenSign™, represents a significant shift in this landscape. Unlike proprietary solutions such as DocuSign, open source document signing platforms offer a very level of transparency, customization and community-driven... - Source: dev.to / 7 months ago
  • Spam? Receive this through my work email to sign a document. Help!
    Docusign has a .com address, def not a .click address. This is 100% fishing. A very easy way to tell is to hover over any url and see what the address is. You can also try to do a reply, or if your savvy enough look into the routing info of the email. Did it com from the companies domain? I.e. docusign.com, fedex.com, ups.com anything like that. If it didn't, its fake. Source: over 1 year ago
  • Has anyone built their own landing page for their rental so previous guests can rebook without fees/be partially independent from marketplaces?
    No, it's definitely not dumb. Great point, I imagine there would have to be some legal contract, like docusign.com that can be signed electronically with a deposit. If anyone has anything to input on this, it would be great help. Source: over 1 year ago
  • Will I be obligated to pay something in the future?
    Long story short, I'm working on opening my first business. My partner and I signed a lease with one place where our store would be located. The lease was signed thru docusign.com and it was a legit lease with all the terms. We were waiting for the landlord to come back to us as we needed some documentation for the county, which didn't happen for a week, then another one, we only had contact with him thru real... Source: almost 2 years ago
  • Whitelisting a domain in Office 365
    I'm curious why you would be receiving 100+ phishing/malware/spam if you whitelisted Docusign... Unless all that phishing spam was coming from @ docusign.com - just curious. Source: about 2 years ago
View more

What are some alternatives?

When comparing MyCustomerLens and DocuSign, you can also consider the following products

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.

airSlate SignNow - Electronic signature that scales with your workflow

Chattermill - Extract actionable insights from customer feedback using deep learning

HelloSign - eSignatures Simplified. The Most Powerful Platform for Your Business Agreements.