NBA Top Shot Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

NBA Top Shot mentions (55)

• [Hobby Scuffles] Week of November 29, 2021

  If you have been watching any sort of sports in the US, this isn't a surprise at all. NBA already has official NFTs in https://nbatopshot.com/ . The other major leagues have partnered with app-based gambling organizations like DraftKings and Fanduel, and there's been a ton of crypto advertisements recently. It's extremely manipulative, but it's apparently successful among the target demographic of young 20s to 30s. Source: over 2 years ago

• Is OTM NFT an accurate pack drop collector score calculator?

  Nbatopshot.com says my collector score is 1.8k, but otmnft says it's 1.8k plus bonuses of 1.05k for a total of just under 2900. Should I go off the 2900 number then? If they say we need 3500 or something, I just push it an extra 600? Source: over 2 years ago

• Countries, the NBA and businesses having massive adoption with Crypto

  Https://nbatopshot.com Sure there you go it is actually a pretty huge deal. Source: over 2 years ago

• NFT's still have real world use cases in stuff like home, car titles properties and even to struggling artists.

  Cutting out the middleman in other types of transactions, such as real estate or event tickets, or anything else that's one-of-a-kind is one of the advantages. The NBA and Mark Cuban are avowed "fans," so I'm guessing it'll start there before moving to other sports and then the arts and music industry/other events like Crypto Punks and PaperMen. Source: over 2 years ago

• NFT misconception: JPEG aren't stored on the Blockchain

  Think about collectables in the real world, and imagine how they could possibly work in the digital world. For example, people collect trading cards for various sports, and there is 1 owner per card who can trade/sell the card to others. How would you facilitate this idea in the digital world? Well you can't use a regular database, because it's easy for it to be copied/hacked/shutdown, and if it's run by a... - Source: Hacker News / over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago