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NetSupport DNA VS ManageEngine Desktop Central

Compare NetSupport DNA VS ManageEngine Desktop Central and see what are their differences

NetSupport DNA logo NetSupport DNA

IT Asset Management

ManageEngine Desktop Central logo ManageEngine Desktop Central

Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows, Mac and Mobile devices running iOS 4 and above
  • NetSupport DNA Landing page
    Landing page //
    2023-02-05
  • ManageEngine Desktop Central Landing page
    Landing page //
    2022-12-13

NetSupport DNA features and specs

  • Comprehensive Monitoring
    NetSupport DNA provides detailed monitoring of IT assets, offering insights into hardware and software inventories, which aids in efficient IT management.
  • Enhanced Security
    The software includes tools for safeguarding data, such as endpoint security measures, internet metering, and policy enforcement to mitigate security risks.
  • User-Friendly Interface
    The platform is designed to be intuitive with an easy-to-navigate interface, making it accessible for users at different technical levels.
  • Flexible Reporting
    NetSupport DNA offers customizable reporting features, allowing users to generate specific reports that match their organizational needs.
  • Classroom Management
    For educational environments, NetSupport DNA provides classroom management tools to enhance the learning experience and facilitate teaching.

Possible disadvantages of NetSupport DNA

  • Complex Deployment
    Initial setup and deployment can be intricate and time-consuming, requiring thorough planning and potentially skilled personnel.
  • Cost
    For smaller organizations or educational institutions, the cost of implementing and maintaining NetSupport DNA might be prohibitive.
  • System Resource Usage
    The software may require substantial system resources, which can impact the performance of older hardware or systems with limited capacity.
  • Learning Curve
    Despite having a user-friendly interface, fully leveraging all features of NetSupport DNA might require training or experience, especially for non-technical users.
  • Limited Integration
    Integration with other software or systems may be limited, potentially necessitating additional tools or manual processes for comprehensive IT management.

ManageEngine Desktop Central features and specs

  • Comprehensive Endpoint Management
    ManageEngine Desktop Central offers unified endpoint management, allowing administrators to manage desktops, servers, and mobile devices from a single console.
  • Multi-Platform Support
    The solution supports multiple operating systems, including Windows, macOS, and Linux, as well as mobile platforms like iOS and Android.
  • Automation Capabilities
    Features like automated patch management, software deployment, and configuration management reduce manual effort and improve efficiency.
  • Security Features
    Includes robust security tools such as vulnerability scanning, compliance management, and ransomware protection to enhance endpoint security.
  • User-Friendly Interface
    The platform is designed with an intuitive user interface, making it easier for IT administrators to navigate and manage their tasks.
  • Remote Control
    Allows IT support teams to remotely access and troubleshoot devices, providing quick resolutions to users’ issues.
  • Customizable Reports
    Offers detailed and customizable reports for various aspects, such as software inventory, patch status, and compliance, aiding in informed decision-making.
  • Scalability
    Suitable for businesses of various sizes, from small businesses to large enterprises, due to its scalable features.

Possible disadvantages of ManageEngine Desktop Central

  • Complexity
    The comprehensive set of features can make the initial setup and configuration time-consuming and complex.
  • Cost
    Although feature-rich, the pricing can be higher compared to some other endpoint management solutions, which might be a concern for small businesses.
  • Performance Issues
    Some users have reported performance issues, such as slow loading times, especially when managing a large number of devices.
  • Learning Curve
    Due to its extensive capabilities, there is a learning curve associated with mastering the platform, requiring time and potentially training.
  • Limited Third-Party Integrations
    The number of third-party integrations offered by ManageEngine Desktop Central is limited compared to some other UEM solutions in the market.
  • Customer Support
    Some users have reported that customer support can be slow to respond or less effective in resolving issues promptly.
  • Mobile Device Management Limitations
    While it does offer mobile device management, the features and capabilities in this area may not be as robust as in specialized mobile device management solutions.

NetSupport DNA videos

ICT Evangelist reviews NetSupport DNA

More videos:

  • Review - NetSupport DNA 4.3 ( Education Edition) - Product tour.
  • Review - Welcome to NetSupport DNA for business

ManageEngine Desktop Central videos

ManageEngine Desktop Central: Desktop & Mobile Device Management Software

More videos:

  • Review - ManageEngine Desktop Central - Asset Management training

Category Popularity

0-100% (relative to NetSupport DNA and ManageEngine Desktop Central)
Monitoring Tools
25 25%
75% 75
IT Asset Management
100 100%
0% 0
IT Management
0 0%
100% 100
Purchase Management
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NetSupport DNA and ManageEngine Desktop Central

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ManageEngine Desktop Central Reviews

12 Best RMM Software and Tools for 2021
ManageEngine Desktop Central system includes automated system management tools that focus on IT asset management and software management tools. Within the Desktop Central console, users will find an automated patch management system that detects available patches and triggers an automated rollout on a given daily install time window. The system also maintains a software...

What are some alternatives?

When comparing NetSupport DNA and ManageEngine Desktop Central, you can also consider the following products

SnowSoftware - Snow Software are suppliers of Software Asset Management products and help optimizing licensing & minimizing compliance risk.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ManageEngine AssetExplorer - ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets in your network.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

IT Asset Management - Best IT Asset Management software & License tool to manage infrastructure efficiently. Cloud asset management application for ticketing to track Assets.

Ivanti Unified Endpoint Manager - Consolidate & supercharge your endpoint security with desktop management software from Ivanti. Discover how to gain greater visibility into your devices while boosting productivity with Ivanti Unified Endpoint Manager.