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Netumo VS tawk.to

Compare Netumo VS tawk.to and see what are their differences

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Netumo logo Netumo

Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.
Visit Website

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Netumo Landing page
    Landing page //
    2021-12-01

Monitors your Sites' uptime, security, performance, Domain Name Expirations, and SSL Certificates 24/7. Netumo is not just an uptime monitor but a console to manage all your sites and ensure they are healthy. Check the performance of your site, the SEO and best practices as well as run vulnerability scans on the site.

Netumo also informs you if there is any downtime immediately via one of our integrated message platform, such as Email, SMS, Twilio, Webhooks, Slack, Webex and Microsoft Teams.

Start with a FREE Account today.

  • tawk.to Landing page
    Landing page //
    2023-07-22

Netumo

Website
netumo.com
Pricing URL
Official Netumo Pricing
$ Details
freemium $9.0 / Monthly (Lite plan)
Platforms
Cloud Browser Android Google Chrome Azure
Release Date
2020 March
Edit details

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Netumo features and specs

  • Monitoring
  • SSL Monitoring
  • Twitter
  • SMS notifications
  • Email notifications
  • Slack Notifications
  • Microsoft Teams Notifications
  • RESTful API
  • API Monitoring
  • Telegram Notifications
  • SaaS
  • Android App
  • Status Pages

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Netumo videos

+ Add

Netumo Overview

More videos:

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Netumo and tawk.to)

Netumo

tawk.to

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Website Monitoring
100 100%
Website Monitoring
0% 0
Live Chat
0 0%
Live Chat
100% 100

Questions and Answers

As answered by people managing Netumo and tawk.to.

What makes your product unique?

Netumo's answer

Netumo is not just an uptime monitoring platform. It offers more as uptime is just one part of a healthy website. Security, SEO checks and more are all as important.

Why should a person choose your product over its competitors?

Netumo's answer

Netumo is unique as it offers various checks that truly check the if a website is healthy such as the vulnerability assessment, the performance, and more. It not only gives the problem but provides points on how to solve the issues.

How would you describe your primary audience?

Netumo's answer

Any organization that has multiple websites and portals that need to be monitored and checked that they are running smoothly.

-Web Developers -Web Agencies -IT Departments that manage multiple portals and websites

What's the story behind your product?

Netumo's answer

Netumo started as we saw a gap in the market from online tools that just check uptime and do not check other aspects of a website. It is vital for any organization that manages multiple websites to have a central console where they can see them all and check them not just that they are alive, but their security is fine and that they are truly healthy.

Which are the primary technologies used for building your product?

Netumo's answer

Netumo is running on Microsoft Azure. It also does use several open source technologies to keep some checks running smoothly such as Lighthouse from Google Chrome, Nuclei, and also Azure Open AI.

User comments

Share your experience with using Netumo and tawk.to. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Netumo and tawk.to

Netumo Reviews

  1. Christian Bugeja
    · Senior Solutions Architect at EML ·
    Must have Monitoring Tool

    A tool that I've introduced at my work place and for sure made it a lot easier for staff (DevOps/SysOps/NOCs/Managers,etc) to monitor Domains, Hosts, APIs, SSL Certs and more. Highly recommended to have this monitoring buddy at hand :)

  2. Roderick
    Great tool for a fraction of what you pay for competitors

    Netumo is a very flexible tool that has all the features of any website monitoring service at a fraction of the price! My preferred feature is the Keyword Content Notification, where Netumo not only checks if the site is up but can check for certain content! Highly Recommended!

    🏁 Competitors: Pingdom
    👍 Pros:    Good price|Feature rich|User friendly interface|Great user experience|Reliable
    👎 Cons:    Mobile app needs to catch up to web app
  3. Carl
    · Student at N/A ·
    Very reliable and unbelievable prices!

    I thought Netumo was very useful for me. Was always notified when my website had issues. I liked the new UI very much and also found the new response time report very useful. Very easy to use and very good value for money especially since the prices were very affordable. Being a student I thought the free plan was very convenient to test out my new website.

Top 48+ Best Website Monitoring Software
Netumo monitors your websites and checks it’s content based on a frequency you set. As soon as something happens you get immediately notified via Email/SMS/Twitter.
Source: cloudsmallbusinessservice.com

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Netumo mentions (0)

We have not tracked any mentions of Netumo yet. Tracking of Netumo recommendations started around Mar 2021.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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What are some alternatives?

When comparing Netumo and tawk.to, you can also consider the following products

UptimeRobot - Free Website Uptime Monitoring

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ServerSuit - ServerSuit is a browser based program that enables remote Linux administration, monitoring, website hosting, and server setup automation.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

RedGate SQL Monitor - SQL Monitor helps you and your team find issues – before they become problems

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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