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Netumo VS Usersnap

Compare Netumo VS Usersnap and see what are their differences

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Netumo logo Netumo

Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.
Visit Website

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Netumo Landing page
    Landing page //
    2021-12-01

Monitors your Sites' uptime, security, performance, Domain Name Expirations, and SSL Certificates 24/7. Netumo is not just an uptime monitor but a console to manage all your sites and ensure they are healthy. Check the performance of your site, the SEO and best practices as well as run vulnerability scans on the site.

Netumo also informs you if there is any downtime immediately via one of our integrated message platform, such as Email, SMS, Twilio, Webhooks, Slack, Webex and Microsoft Teams.

Start with a FREE Account today.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Netumo

Website
netumo.com
Pricing URL
Official Netumo Pricing
$ Details
freemium $9.0 / Monthly (Lite plan)
Platforms
Cloud Browser Android Google Chrome Azure
Release Date
2020 March
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Netumo features and specs

  • Monitoring: Yes
  • SSL Monitoring: Yes
  • Twitter: Yes
  • SMS notifications: Yes
  • Email notifications: Yes
  • Slack Notifications: Yes
  • Microsoft Teams Notifications: Yes
  • RESTful API: yes
  • API Monitoring: Yes
  • Telegram Notifications: Yes
  • SaaS: Yes
  • Android App: Yes
  • Status Pages: Yes

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Netumo videos

+ Add

Netumo Overview

More videos:

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Netumo and Usersnap)

Netumo

Usersnap

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Website Monitoring
100 100%
Website Monitoring
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

Questions and Answers

As answered by people managing Netumo and Usersnap.

What makes your product unique?

Netumo's answer

Netumo is not just an uptime monitoring platform. It offers more as uptime is just one part of a healthy website. Security, SEO checks and more are all as important.

Why should a person choose your product over its competitors?

Netumo's answer

Netumo is unique as it offers various checks that truly check the if a website is healthy such as the vulnerability assessment, the performance, and more. It not only gives the problem but provides points on how to solve the issues.

How would you describe your primary audience?

Netumo's answer

Any organization that has multiple websites and portals that need to be monitored and checked that they are running smoothly.

-Web Developers -Web Agencies -IT Departments that manage multiple portals and websites

What's the story behind your product?

Netumo's answer

Netumo started as we saw a gap in the market from online tools that just check uptime and do not check other aspects of a website. It is vital for any organization that manages multiple websites to have a central console where they can see them all and check them not just that they are alive, but their security is fine and that they are truly healthy.

Which are the primary technologies used for building your product?

Netumo's answer

Netumo is running on Microsoft Azure. It also does use several open source technologies to keep some checks running smoothly such as Lighthouse from Google Chrome, Nuclei, and also Azure Open AI.

User comments

Share your experience with using Netumo and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Netumo and Usersnap

Netumo Reviews

  1. Must have Monitoring Tool

    A tool that I've introduced at my work place and for sure made it a lot easier for staff (DevOps/SysOps/NOCs/Managers,etc) to monitor Domains, Hosts, APIs, SSL Certs and more. Highly recommended to have this monitoring buddy at hand :)

  2. Great tool for a fraction of what you pay for competitors

    Netumo is a very flexible tool that has all the features of any website monitoring service at a fraction of the price! My preferred feature is the Keyword Content Notification, where Netumo not only checks if the site is up but can check for certain content! Highly Recommended!

    🏁 Competitors: Pingdom
    👍 Pros:    Good price|Feature rich|User friendly interface|Great user experience|Reliable
    👎 Cons:    Mobile app needs to catch up to web app
  3. Very reliable and unbelievable prices!

    I thought Netumo was very useful for me. Was always notified when my website had issues. I liked the new UI very much and also found the new response time report very useful. Very easy to use and very good value for money especially since the prices were very affordable. Being a student I thought the free plan was very convenient to test out my new website.

Top 48+ Best Website Monitoring Software
Netumo monitors your websites and checks it’s content based on a frequency you set. As soon as something happens you get immediately notified via Email/SMS/Twitter.
Source: cloudsmallbusinessservice.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Netumo mentions (0)

We have not tracked any mentions of Netumo yet. Tracking of Netumo recommendations started around Mar 2021.

Usersnap mentions (4)

What are some alternatives?

When comparing Netumo and Usersnap, you can also consider the following products

ServerSuit - ServerSuit is a browser based program that enables remote Linux administration, monitoring, website hosting, and server setup automation.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

UptimeRobot - Free Website Uptime Monitoring

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

RedGate SQL Monitor - SQL Monitor helps you and your team find issues – before they become problems

Marker.io - Visual feedback and bug reporting tool for websites

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