I have previously created small desktop apps in electron and NW. These were functionally strong, but extremely large and had long load times. With neutralino JS I was able to create the same tools with less effort (both in creation and compilation). I was able to reduce the size of the tools from >300 MB to under 3 MB. Neutralino JS is clearly the better choice for me.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, NeutralinoJS should be more popular than Freshdesk. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We tried using pywebview for a cross-platform desktop app when it was version 3.x and some of the features were limited, especially when it came to systray interactions. Will have to try it out again. In the end, for that specific project, we ended up settling on NeutralinoJS. Wails was another big contender but due to limited GoLang resources in-house, we decided not to use it. Reference: https://neutralino.js.org/. - Source: Hacker News / 4 months ago
There's always https://neutralino.js.org/ which uses native WebView components to keep itself rather smaller than Electron. - Source: Hacker News / 6 months ago
I've been drawn to NeutralinoJS as it looks like it will do what I want, but I'm willing to hear some other recommendations and maybe tutorials on how to do the objectively simple things I've outlined above. Source: 12 months ago
Doing some research about Photino, I also found Tauri and Neutralinojs. Source: over 1 year ago
Yes. You need a wrapper for the game though. Something like https://neutralino.js.org/ should be enough. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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