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NewRelic VS Freshworks

Compare NewRelic VS Freshworks and see what are their differences

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NewRelic logo NewRelic

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Freshworks logo Freshworks

Delight your customers, from wherever you are
  • NewRelic Landing page
    Landing page //
    2023-10-05
  • Freshworks Landing page
    Landing page //
    2023-07-22

NewRelic videos

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Freshworks videos

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All 10+ Freshworks Apps Explained in 5 minutes

More videos:

  • Review - Freshworks CRM review 2021 (Freshsales)
  • Review - Freshworks Reviews | Salaries | Benefits | Jobs | Should I join Freshworks?| Glassdoor- Freshworks

Category Popularity

0-100% (relative to NewRelic and Freshworks)

NewRelic

Freshworks

Monitoring Tools
100 100%
Monitoring Tools
0% 0
CRM
0 0%
CRM
100% 100
Performance Monitoring
100 100%
Performance Monitoring
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NewRelic and Freshworks

NewRelic Reviews

New Relic vs. Scout: Which Is The Right APM For You?
The top portion of the page is similar between New Relic and Scout: a breakdown of time spent by category (ex: Ruby, Database, External HTTP services, etc) over time. You can view data across similar timeframes in both Scout and New Relic (New Relic offers three months of data in their Pro package and Scout can do the same in their custom plans).
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com
10 Best Application Monitoring Tools for all Platforms
The NewRelic is a one of the best application performance management and monitoring software that gives you a deep analysis to the app stack. New Relic offers a real-time status checking of the app’s availability. It also gives email alerts and real-time notification.
Source: www.technig.com
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
New Relic is an application/infrastructure performance management software designed for DevOps. The basic platform gives you real-time insights on the full stack of your cloud apps and infrastructure. New Relic can keep track of your apps whether is on-premises, on the cloud, or in hybrid environments.
Source: www.pcwdld.com
Top 15 Website Monitoring Tools
New Relic is very well known in the performance and developer community for providing a lot of different features and has been around since 2008. New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data, and gain actionable insights in real time. They do provide uptime alerts and...
Source: www.keycdn.com

Freshworks Reviews

9 Best ManyChat Alternatives & Competitors in 2024
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It also has an open-source library to help with tracking the activity of customers in your app. You can also connect your social media including Facebook Messenger...
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, NewRelic seems to be a lot more popular than Freshworks. While we know about 83 links to NewRelic, we've tracked only 1 mention of Freshworks. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NewRelic mentions (83)

  • How User-Centric Benchmark Testing Drives Exceptional Software Performance
    Google Lighthouse: An open-source tool for auditing performance, accessibility, and SEO of web pages. WebPageTest: Provides detailed insights into webpage load performance from different locations and browsers. New Relic: Offers real-time monitoring and performance analysis for web and mobile applications. Dynatrace: Provides automatic monitoring and performance analysis, with a focus on user experience metrics. - Source: dev.to / 16 days ago
  • How to Setup a Project That Can Host Up to 1000 Users for Free
    Logging is useful to explain the non-exceptional behavior of the application. It provides an audit trail, that can be used to understand the activities of complex systems, to diagnose problems, and to gather performance-relevant data. Logentries is a powerful log management tool. It offers a nice graphic representation of log data through web UI. It integrates with New Relic, providing combined search across both... - Source: dev.to / 25 days ago
  • Cleaning routines to keep your project without bugs
    *1. New Relic *— it’s a tool to check on the slow performance of your app. If any action of the user takes longer than usual, NewRelic will inform you about that. - Source: dev.to / about 2 months ago
  • Caching in depth
    Tip: You can use tools like DataDog, perf (Linux), New Relic etc. To monitor cache performance. - Source: dev.to / 3 months ago
  • How to Handle N+1 Queries for Optimal Database Performance in Django?
    Using APM tools like NewRelic, Sentry, Datadog, etc to monitor the performance of your application and while you're on it, they can help you identify N+1 queries. - Source: dev.to / 3 months ago
View more

Freshworks mentions (1)

  • Freshsales.io pretending to be Freshworks.com emails.
    Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course, obviously the links) because the name and the site match. They just redirect you to the real site. Source: over 1 year ago
  • Freshping monitors websites for free!
    I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too. https://www.g2.com/products/freshping/reviews. Source: about 3 years ago

What are some alternatives?

When comparing NewRelic and Freshworks, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

WebGazer - Monitor your website's availability with WebGazer, review its performance and get instant notifications when your website goes down. No installation required and free plan available.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Drift - A messaging app that helps you grow your business.

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