Nexoid VS LiveAgent
Compare Nexoid VS LiveAgent and see what are their differences
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Discover the power of advanced enterprise resource planning with Nexoid, a flexible, cost-effective ERP system that evolves with your business. Nexoid, a revolution in ERP systems, has been carefully crafted by leading industry experts, merging the best of ITIL and other practices to offer a robust, adaptable solution. Complete code transparency, from back-end processes to the color of a button, every aspect of Nexoid can be modified swiftly and effortlessly, making it an ideal fit for businesses of all sizes. Nexoid stands alone when it comes to speed and performance. On ticket creation, our powerful AI instantly retrieves related data, streamlining workflows and boosting productivity. Our ITSM module, built on top of the ERP, works seamlessly to enhance the overall quality and satisfaction for both your team and your customers. Experience unparalleled speed, security, and distribution with Nexoid's Amazon AWS-backed architecture. Our serverless design eliminates bottlenecks and distributes requests across thousands of servers, ensuring top performance. No more rigid pricing structures. With Nexoid, you only pay for what you use. Our no-contract, flexible plans adjust to your needs, resulting in cost reductions of up to 50%. Our unique permissions management system allows for seamless team integration, providing a versatile platform for your business operations. Embrace automation with our custom code workflows, which can be triggered by user actions, API calls, or scheduled tasks. Third-party integration is a breeze with our REST API and WebHooks, giving you the power to streamline operations and improve efficiency. Join the revolution in ERP systems with Nexoid. Work smarter, enhance productivity, and elevate customer satisfaction while saving time and money. Choose Nexoid for an innovative, flexible, and powerful ERP solution.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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Nexoid's answer
Nexoid ERP and ITSM solutions stand out with their highly flexible and adaptable nature. They allow for complete code transparency, enabling every aspect to be swiftly and effortlessly modified. Additionally, Nexoid employs powerful AI to streamline workflows and enhance productivity upon ticket creation.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Nexoid's answer
A person should choose Nexoid due to its versatility, speed, cost-effectiveness, and focus on customer satisfaction. Nexoid offers flexible, no-contract plans, resulting in cost reductions of up to 50%. Its serverless design, backed by Amazon AWS, ensures top speed and performance.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Nexoid's answer
The primary audience for Nexoid is businesses of all sizes seeking an advanced enterprise resource planning solution that is robust, adaptable, and can evolve with their needs
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Nexoid's answer
Nexoid, launched in 2014, began as an IT consultancy before transitioning into offering bespoke ITSM and ERP solutions. The driving force behind Nexoid was the desire to bridge the gap between IT departments and other business units. The foundation of our approach is 'efficiency,' leading to a customizable and user-friendly ITSM solution. Nexoid's modern interface reimagines problem-solving in IT, transforming from a cycle of firefighting to a constructive method of task resolution, thus driving positive change inside and outside IT departments.
My journey, as the founder of Nexoid, Jontathon Grantham, started at an early age with an introduction to computers while my father was recuperating from a serious injury. Despite academic struggles due to dyslexia, I moved to the UK, embarked on various business contracts, returned to Australia to complete an MBA, and then back to the UK for more projects. Through my experiences, I observed a common thread of dissatisfaction within the IT industry. This realization motivated me to inspire change, fostering a more positive and productive environment. This transformation had a domino effect, leading to improved business outcomes and personal growth within the teams I worked with. Nexoid is the continuation of my journey to humanize the tech industry.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
Nexoid's answer
he primary technologies used include advanced AI, serverless design based on Amazon AWS, REST API, and WebHooks for seamless third-party integration. Nexoid's ITSM module is built on top of the ERP for superior quality and satisfaction.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
Nexoid's answer
A Company of Engineering , Barden Chapman is using our ERP solutions. AM Digital is also one of our clients using our ITSM solution
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Microsoft Dynamics - Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
SAP - SAP stands for System Applications and Products in Data Processing. SAP is the market leader in ERP software and helps companies of all sizes. Read more
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.