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NICE inContact VS Act-On

Compare NICE inContact VS Act-On and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Act-On logo Act-On

Act-On is a marketing automation software platform with email marketing, lead nurturing, lead scoring, CRM integration, social media & tracking tools
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Act-On Landing page
    Landing page //
    2023-10-06

  www.act-on.comSoftware by Act-On

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Act-On videos

+ Add

Act-On Review: Easy to use, but not our top choice

More videos:

  • Review - Act-On Marketing Automation Platform Review
  • Review - Act-on Review - Marketing automation software review

Category Popularity

0-100% (relative to NICE inContact and Act-On)

NICE inContact

Act-On

Communication
100 100%
Communication
0% 0
Marketing Automation
0 0%
Marketing Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Email Marketing
0 0%
Email Marketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Act-On

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Act-On Reviews

We have no reviews of Act-On yet.
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What are some alternatives?

When comparing NICE inContact and Act-On, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pardot - Salesforce B2B marketing automation

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

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