Software Alternatives, Accelerators & Startups

NICE inContact VS APILayer

Compare NICE inContact VS APILayer and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

APILayer logo APILayer

API marketplace and ready to run app backends for your mobile app and website.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • APILayer Landing page
    Landing page //
    2022-07-04

APILayer is a highly curated API marketplace with a focus on reliability, scalability, and quality. It allows API developers to monetize their APIs while letting others build the next big thing easier, all with a single API key and SDK. Trusted by over 1 million developers for secure and scalable REST APIs. All APIs have a free plan. No credit card is required.

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

APILayer videos

All You Need To Know About APILAYER!

Category Popularity

0-100% (relative to NICE inContact and APILayer)
Communication
100 100%
0% 0
API Tools
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and APILayer

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

APILayer Reviews

We have no reviews of APILayer yet.
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Social recommendations and mentions

Based on our record, APILayer seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

APILayer mentions (5)

  • Top 3 Rapid API Competitor Available On The Web
    API Layer stands out as a comprehensive API Marketplace, offering a curated selection of APIs to streamline development processes. With a focus on quality and reliability, API Layer enables developers to access a diverse ecosystem of APIs, ensuring compatibility and scalability. The platform emphasizes robust API management and integration solutions, fostering a community-driven approach to enhance collaboration.... Source: 7 months ago
  • Top 3 Rapid API Alternatives In 2024
    API Layer is an API marketplace focused on providing access to high-quality APIs for developers. They curate and test APIs before listing them, ensuring their reliability and ease of use. Additionally, they offer various tools and services to support developers throughout the API integration process. Did you know that more than 1 million developers have used the APIs available in this API marketplace? In addition,... Source: 7 months ago
  • [xGov-71] ASA Stats Point in Time - tax reporting reference for US citizens - ASA Stats
    In order to prepare data for the users coming from the countries outside of US, ASA Stats will use APILayer (https://apilayer.com/) for conversion between currencies. Source: 8 months ago
  • How to find the best weather API for your needs
    API stands for “Application Programming Interface” and refers to the various means one company has of communicating with another company’s software internally. An API would allow a third party such as Facebook to directly access the various functions of an external application, such as ordering a product on Amazon. A company will likely release an API in order to increase its audience by enticing others to develop... Source: over 1 year ago
  • Tools to check email copy for spam words?
    Https://apilayer.com/ is an API. It offers various plans including free plan. It will work with any text such as comment, email or plain texts. Source: over 1 year ago

What are some alternatives?

When comparing NICE inContact and APILayer, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RapidAPI - API marketplace for finding and connecting to the world's top APIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ApyHub - As the software developer's utility belt, ApyHub offers a collection of powerful utility APIs, making it easier for developers to access data & functionality, save time and boost efficiency.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Postman - The Collaboration Platform for API Development