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NICE inContact VS Burst SMS

Compare NICE inContact VS Burst SMS and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Burst SMS logo Burst SMS

Burst SMS offers SMS marketing campaigns, SMS appointment reminders, SMS integrations and an easy to use SMS API.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Burst SMS Landing page
    Landing page //
    2023-06-28

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Burst SMS videos

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Burst SMS

Category Popularity

0-100% (relative to NICE inContact and Burst SMS)

NICE inContact

Burst SMS

Communication
89 89%
Communication
11% 11
SMS Marketing
0 0%
SMS Marketing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Burst SMS

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Burst SMS Reviews

We have no reviews of Burst SMS yet.
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What are some alternatives?

When comparing NICE inContact and Burst SMS, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Signal Vine - Signal Vine is a texting solution that gives higher education institutions the power to boost enrollment, retention, and graduation rates through messaging.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

STARS Campus for Career Colleges - STARS Campus Solutions is a web-based campus management system that brings a comprehensive approach to student contact management.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Soprano MEMS - Soprano MEMS is one of the leading solutions for organizations to keep in touch with employees and customers via SMS, email, and chat.

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