Software Alternatives, Accelerators & Startups

NICE inContact VS Circle.so

Compare NICE inContact VS Circle.so and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Circle.so logo Circle.so

Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Circle.so Landing page
    Landing page //
    2023-06-14

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Circle.so videos

Circle.So Review: A First Look at Circle, the NEW SASS For Building Online Communities Without Code

More videos:

  • Review - Circle.so Review: Is this the best community platform for creators?
  • Tutorial - Learn how to Use Circle.So: Add Spaces, Structure Your Community and Monetize Your Platform

Category Popularity

0-100% (relative to NICE inContact and Circle.so)
Communication
75 75%
25% 25
Community Platform
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Customer Support
100 100%
0% 0

User comments

Share your experience with using NICE inContact and Circle.so. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Circle.so

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Circle.so Reviews

20 Telegram Alternatives to Chat With in 2024
Like Mighty Networks, Circle is a community platform that can work as an alternative to Telegram. It has a combination of forum, course, and livestreaming features to build a community around a shared interest. And your members can share text and video content.

Social recommendations and mentions

Based on our record, Circle.so seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Circle.so mentions (31)

  • Do you guys know of another platform where people can talk, but is less anonymous than reddit? Allows for more of a sense of connecting with real people in a safe way.
    Https://cptsdfoundation.org/ has a group that you can interact with using https://circle.so/. Membership is 5 bucks a month, and to me, while I was using it, it was a very welcoming community. Source: 7 months ago
  • Tell HN: DuckDuckGo Search Results have jumped the shark
    Https://circle.so/pricing/ I would guess even if DDG protects your privacy, it would use information (perhaps search and or site history) the browser is broadcasting regardless to filter results it pipes to the end point. For example I never see quora results (honestly it's been some years so I'd forgotten they existed still) as some members in this thread were annoyed with and paid to be done with them ... Then... - Source: Hacker News / 8 months ago
  • Which nocode tool to build an online academy?
    What is the reason you are trying to go custom? https://circle.so this is probably the best platform I have seen. Big and small companies use it (even webflow) so it has great adoption works well. I would stay away from a custom solution when there are wonderful tools like circle out there. Source: about 1 year ago
  • Show HN: Engineering Book Club
    I am also curious about the logistics of the club. It seems to be this: https://circle.so. - Source: Hacker News / about 1 year ago
  • Feeling a bit stuck
    You could even possibly use something like https://circle.so if the app would eventually move in a more community based way, it has a lot you can do in the backend with automation. Source: about 1 year ago
View more

What are some alternatives?

When comparing NICE inContact and Circle.so, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Geneva - An all-in-one communication app for groups & communities

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Tribe.so - Tribe is a white-label platform, empowering the new generation of online communities.