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NICE inContact VS Digitile

Compare NICE inContact VS Digitile and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Digitile logo Digitile

A faster and better way to search and tag files with your Google Chrome browser
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Digitile Landing page
    Landing page //
    2023-03-21

Now with a single search, you can find files stored everywhere - from Google Drive, Gmail, Dropbox, Trello, Slack, Outlook and OneDrive. Digitile's Chrome Extension does the searching for you.

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Digitile

Website
digitile.io
Pricing URL
Official Digitile Pricing
$ Details
freemium $10.0 / Monthly
Platforms
Browser Google Chrome
Release Date
2018 May
Edit details

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Digitile videos

No Digitile videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to NICE inContact and Digitile)

NICE inContact

Digitile

Communication
100 100%
Communication
0% 0
File Sharing
0 0%
File Sharing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using NICE inContact and Digitile. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Digitile

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Digitile Reviews

  1. Tag Manager

    Easy to install chrome extension to add custom file tags

    🏁 Competitors: CloudHQ
    👍 Pros:    Bulk tagging|File sharing

Social recommendations and mentions

Based on our record, Digitile seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Digitile mentions (2)

  • Tagging/Labeling in Google Drive (Looking for solutions)
    I've discovered https://digitile.io/ which sits on top of a Google Drive and creates a user-friendly front-end thats highly taggable and searchable. Source: about 2 years ago
  • Unified tagging
    I don't think such a thing exists, but I'd love to know if there are ways to get close. So far the closest on the desktop is Tabbles on the desktop and Digitile in the cloud. Gmail has native email labelling. Source: over 2 years ago

What are some alternatives?

When comparing NICE inContact and Digitile, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Seva - Email campaigns for creators (previous named ConvertKit)

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Cizeron - We are a kiosk manufacturer, providing different types of kiosks, ike digital boards,retail kiosks ,self-service kiosks. We offer budget-friendly prices and services. We provide various kiosk software. Our place is located in Coimbatore,Tamilnadu.

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