Software Alternatives, Accelerators & Startups

NICE inContact VS Done Hui

Compare NICE inContact VS Done Hui and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Done Hui logo Done Hui

No need to switch between multiple pieces of software to get through the workday. CHATS: Communicate freely. CALENDAR: Know your team's availability, plan meetings. No more conflicts. TO-DOs: Stay on top of all projects. FILES: All files, one spot.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Done Hui Landing page
    Landing page //
    2023-05-18

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Done Hui videos

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Category Popularity

0-100% (relative to NICE inContact and Done Hui)
Communication
84 84%
16% 16
Enterprise Communication
100 100%
0% 0
Group Chat & Notifications
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Done Hui

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Done Hui Reviews

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What are some alternatives?

When comparing NICE inContact and Done Hui, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dialog Messenger - handy and feature-rich enterprise multi-device messenger available for server or cloud – Slack-like, but not Slack-limited

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Ripcord - A desktop chat client for Discord and Slack

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ziggs - Smoothly Share Content Between Devices!