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NICE inContact VS Evidence Recorder

Compare NICE inContact VS Evidence Recorder and see what are their differences

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Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Evidence Recorder logo Evidence Recorder

MapScenes Systems: Software for accident and crime scene reconstruction and animation. Evidence collection and diagramming software.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Evidence Recorder Landing page
    Landing page //
    2023-08-03

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Evidence Recorder videos

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Evidence Recorder Occupy Reference Point

More videos:

  • Review - Evidence Recorder Assistant Occupy Baseline

Category Popularity

0-100% (relative to NICE inContact and Evidence Recorder)

NICE inContact

Evidence Recorder

Communication
100 100%
Communication
0% 0
Law Enforcement And Public Safety
0 0%
Law Enforcement And Public Safety
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Security Information And Event Management (SIEM)
0 0%
Security Information And Event Management (SIEM)
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Evidence Recorder

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Evidence Recorder Reviews

We have no reviews of Evidence Recorder yet.
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What are some alternatives?

When comparing NICE inContact and Evidence Recorder, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Orna - Orna is cloud-based software designed specifically for the private security industry with integrated solutions for dispatchers, mobile responders, and administrators.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Versaterm RMS - Versaterm empowers Public Safety Agencies with a full suite of integrated modules and configurable solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CityReporter - CityReporter is an inspection application that works on mobile devices and contains modules to handle the different needs of building permit inspections, playground safety, etc.

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