Software Alternatives, Accelerators & Startups

NICE inContact VS Gitea

Compare NICE inContact VS Gitea and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Gitea logo Gitea

A painless self-hosted Git service
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Gitea Landing page
    Landing page //
    2023-07-20

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Gitea videos

GITEA REVIEW ⭐ TUTORIAL 👨 RUN YOUR OWN GIT SERVER 💻 $50 FREEBIE 💰

More videos:

  • Review - Migrate to a Microsoft Github Alternative: Gitea
  • Review - Gitea - Git with a cup of tea - Installation and Configuration

Category Popularity

0-100% (relative to NICE inContact and Gitea)
Communication
100 100%
0% 0
Code Collaboration
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Git
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Gitea

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Gitea Reviews

The Top 10 GitHub Alternatives
Gitea is a painless self-hosted all-in-one software development service that includes Git hosting, code review, team collaboration, package registry, and CI/CD. It is similar to GitHub, Bitbucket, and GitLab. Gitea was forked from Gogs originally and almost all the code has been changed.
Top 7 GitHub Alternatives You Should Know (2024)
Gitea is a lightweight, fast, and reliable DevOps platform providing development teams with essential version control and collaboration features. k
Source: snappify.com
Let's Make Sure Github Doesn't Become the only Option
The Pull Request workflow is so dominant now that it’s considered the default path for code to permanently enter into a repository. You can see a similar features in GitHub’s smaller competition Codeberg, GitLab, BitBucket, and Gitea. These competitors don’t offer other, major code collaboration tools, and their Pull Request-like features aren’t just there to help users come...
Gitea - Alternative to GitLab and GitHub
There are still plenty of things you might want centralized on a server somewhere, but it seems like a lot of the value add of GitHub, GitLab, and now Gitea is in making git repos easier to manage and interact with.

Social recommendations and mentions

Based on our record, Gitea seems to be more popular. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Gitea mentions (60)

  • Beware Offers of “Help” with Your Projects
    This reminds me of Gogs [0], where the original author refused a lot of good ideas and improvements, eventually leading to a fork [1] that's now a lot more popular and active than the original. [0] https://gogs.io/ [1] https://gitea.io/en-us/. - Source: Hacker News / about 1 year ago
  • Incident with Issues and Pull Requests
    Yes, we do this using https://gitea.io/en-us/ on a private server. Firewall, backups and a replica running for most projects. Github is only used when it's required by a stakeholder. - Source: Hacker News / about 1 year ago
  • Let's Make Sure GitHub Doesn't Become the Only Option
    There's a number of places out there, some of which also support alternatives to Git itself. By no means a complete list and in no particular order: GitLab - https://about.gitlab.com/ Sourcehut - https://sourcehut.org/ Codeberg - https://codeberg.org/ Launchpad - https://launchpad.net/ Debian Salsa - https://salsa.debian.org/public Pagure - https://pagure.io/pagure For self hsoted options, there's these below... - Source: Hacker News / about 1 year ago
  • If you're on DSM 6 and still waiting for an update on the GitLab package, don't bother
    And if you need GitLab (for runner, etc...) then it's not too bad to run in Docker. But if anyone is looking for a somewhat simpler git solution, gitea is pretty great. Source: about 1 year ago
  • OpenBSD Upgrade 7.2 to 7.3
    Check: Configuration and syntax changes and Special packages. The latter includes changes on PostgreSQL, Python and Gitea. - Source: dev.to / about 1 year ago
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What are some alternatives?

When comparing NICE inContact and Gitea, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.