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NICE inContact VS Kintone

Compare NICE inContact VS Kintone and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Kintone logo Kintone

Build business apps and supercharge your company's productivity with kintone's all-in-one...
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Kintone Landing page
    Landing page //
    2023-05-12

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Kintone videos

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3. Building an App with Kintone

More videos:

  • Review - Setting Up Process Management in a Kintone App
  • Review - 1. Welcome to Kintone

Category Popularity

0-100% (relative to NICE inContact and Kintone)

NICE inContact

Kintone

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
BPM
0 0%
BPM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Kintone

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Kintone Reviews

11 Business Process Management (BPM) Software for SMBs
Manage your business processes easily with Kintone’s handy BPM software with powerful automation, and forget about doing everything manually. From mapping your steps and assigning tasks to automating the tedious tasks, Kintone is all set to make your work easier.
Source: geekflare.com

What are some alternatives?

When comparing NICE inContact and Kintone, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Camunda - The Universal Process Orchestrator

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Scoop Solar - Scoop Solar is a comprehensive mobile business process management tool for growing solar companies.

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