Software Alternatives, Accelerators & Startups

NICE inContact VS Plan

Compare NICE inContact VS Plan and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Plan logo Plan

Plan is a better way to organize.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Plan Landing page
    Landing page //
    2021-10-14

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Plan videos

Plan Review

More videos:

  • Review - Travis Scott - "The Plan" TRACK REVIEW
  • Review - Spec House: Final Draft Plan Review, Details, and Discussion

Category Popularity

0-100% (relative to NICE inContact and Plan)
Communication
100 100%
0% 0
Productivity
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Plan

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Plan Reviews

What productivity tools are most useful
Plan is your perfect workplace companion. It is one of the best calendars and task managementapp for your desktop. With Plan, organizing all your tasks and events will become a breeze andyou will no longer forget important meetings or leave any task unfinished.
Source: clariti.app
The 13 best calendar apps for Android and iOS help you organize a chaotic day
If you like your calendar apps with a good side of extra organizational tools, then you’ve definitely come to the right place. The Plan app for iOS devices is intended to work as a companion app to the main Plan website, which allows users to jot down and track all of their upcoming tasks and create a plan of attack. Plan sees itself as a peace treaty for the office work...

Social recommendations and mentions

Based on our record, Plan seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Plan mentions (3)

  • Recommendations for a Calendar/To Do Desktop App?
    There's an app called Plan that I personally use to keep track of the To Do list of my projects. I'm pretty sure one task can be put in two days as well. You can drag your task into the calendar. Source: over 1 year ago
  • PhD Starter pack
    I use Plan - https://getplan.co/login - because it integrates with other calendar apps, you can just drag and drop tasks into any free time slots in your day. Source: over 2 years ago
  • Search fo a day Planer with one importan funktion.
    I would take a look at Plan (free), Hourstack (paid) or Sunsama (paid). Source: over 2 years ago

What are some alternatives?

When comparing NICE inContact and Plan, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Remember The Milk - Remember The Milk is a task and time management application for mobile devices.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Outplanr - Turn your to-do list into a real work plan