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NICE inContact VS Prestavi

Compare NICE inContact VS Prestavi and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Prestavi logo Prestavi

Prestavi is the easiest way for your customers, employees and vendors to follow your business processes in a step by step format.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Prestavi Landing page
    Landing page //
    2023-06-01

Prestavi is modern workflow software that makes it easy to turn complicated, disorganized, or undocumented processes into clear and structured workflows.

Our drag-and-drop workflow builder combines ease of use with flexibility and provides features like user assignments, public and internal access to individual steps, a variety of content options, conditional routing, and the ability to join multiple workflows together. People inside or outside of an organization can use workflows interactively. Never miss another step in a process and easily monitor all of your ongoing work.

NICE inContact features and specs

No features have been listed yet.

Prestavi features and specs

  • Drag & Drop Interface: Yes
  • Open Developer API: Yes
  • Beautiful design: Yes
  • Clean UI: Yes
  • Email notifications: Yes
  • Conditional Logic: Yes
  • Conditional Routing: Yes
  • User Assignments: Yes
  • Easy to use: Yes

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Prestavi videos

+ Add

Prestavi Short Overview

Category Popularity

0-100% (relative to NICE inContact and Prestavi)

NICE inContact

Prestavi

Communication
100 100%
Communication
0% 0
Workflow Management
0 0%
Workflow Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Maps
0 0%
Maps
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Prestavi

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Prestavi Reviews

We have no reviews of Prestavi yet.
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What are some alternatives?

When comparing NICE inContact and Prestavi, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

GPS Status & Toolbox - Display your GPS and sensor data: Shows the position, number and signal strength of GPS satellites.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

BaseMap - BaseMap is the only outdoor app you will ever need. Turn your phone into a GPS, map your outdoor adventures, and interact with the BaseMap community.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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