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NICE inContact VS Ruby Receptionists

Compare NICE inContact VS Ruby Receptionists and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Ruby Receptionists logo Ruby Receptionists

Ruby Receptionists is a live virtual receptionist and chat company used by various multinational organizations for the effective growth of the business.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Ruby Receptionists Landing page
    Landing page //
    2022-10-09

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Ruby Receptionists videos

+ Add

Ruby Receptionists: A Workplace Full of Wow

Category Popularity

0-100% (relative to NICE inContact and Ruby Receptionists)

NICE inContact

Ruby Receptionists

Communication
100 100%
Communication
0% 0
Online Services
0 0%
Online Services
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Ruby Receptionists

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Ruby Receptionists Reviews

We have no reviews of Ruby Receptionists yet.
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What are some alternatives?

When comparing NICE inContact and Ruby Receptionists, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Helpware - Amazing Customer Experiences. Together.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HelpSquad - Highly Vetted, Highly Trained chat support and conversion specialists

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

DeskMoz - DeskMoz Provides 24x7 Live Chat Agents for Your Website.

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