Software Alternatives, Accelerators & Startups

NICE inContact VS Segment Personas

Compare NICE inContact VS Segment Personas and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Segment Personas logo Segment Personas

Customer data infrastructure
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Segment Personas Landing page
    Landing page //
    2023-04-17

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Segment Personas videos

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Category Popularity

0-100% (relative to NICE inContact and Segment Personas)
Communication
100 100%
0% 0
Analytics
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Marketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Segment Personas

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Segment Personas Reviews

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What are some alternatives?

When comparing NICE inContact and Segment Personas, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Segment - We make customer data simple.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ProfitWell Engagement - Free product usage analytics for teams who care about growth

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Exponea - Exponea Packages. Our happiest customers are medium and large-sized B2C companies that generate a major part of their revenue online. Their average Net Promoter Score® is over 60.