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NICE inContact VS SIMS Claims

Compare NICE inContact VS SIMS Claims and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

SIMS Claims logo SIMS Claims

SIMS Claims is a browser-based solution utilizing modern technology to streamline claims administration processes.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • SIMS Claims Landing page
    Landing page //
    2022-02-01

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

SIMS Claims videos

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Category Popularity

0-100% (relative to NICE inContact and SIMS Claims)
Communication
100 100%
0% 0
Insurance Administration And Management
Enterprise Communication
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and SIMS Claims

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

SIMS Claims Reviews

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What are some alternatives?

When comparing NICE inContact and SIMS Claims, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ClaimCenter - Guidewire ClaimCenter™ is a claims management system that supports all lines of personal, commercial, and workers' compensation insurance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Snapsheet - Snapsheet develops the best-in-class insurance claims technology including virtual appraisals, claims management, insurance payments and fleet management.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ClaimXperience - Insurance Claims Management