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NICE inContact VS SuperNormal

Compare NICE inContact VS SuperNormal and see what are their differences

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Seamless project management and collaboration for your team. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

SuperNormal logo SuperNormal

Async video updates for remote teams
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • SuperNormal Landing page
    Landing page //
    2023-09-26

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

SuperNormal videos

+ Add

Book Review: Supernormal By Dean Radin, PhD

More videos:

  • Review - Supernormal and Subnormal Profit - Key Diagrams for A Level Economics

Category Popularity

0-100% (relative to NICE inContact and SuperNormal)

NICE inContact

SuperNormal

Communication
93 93%
Communication
7% 7
Productivity
0 0%
Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
SaaS
0 0%
SaaS
100% 100

User comments

Share your experience with using NICE inContact and SuperNormal. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and SuperNormal

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

SuperNormal Reviews

3 Best Alternatives to Otter.ai
Supernormal is the last of the three AI powered alternatives to Otter. Supernormal uses AI to record, transcribe and generate notes from meetings in Google Meet.
Source: www.meetjamie.ai

Social recommendations and mentions

Based on our record, SuperNormal seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

SuperNormal mentions (3)

  • AI note taking tools
    Quick question, for the people who don't use the various ai note taker tools (ai that takes notes in meetings for you) such as https://fireflies.ai or https://supernormal.com or even https://otter.ai. Source: about 1 year ago
  • Ai note takers
    Well I've seen some ai tools for taking notes like https://supernormal.com/ , so I was wondering if any one has used them. My goal would be just to not have to worry about writing notes during a meeting. Source: about 1 year ago
  • Hiring / searching for culture, async collaboration and remote support
    Looks like a great tool. Do you know how it's different from Supernormal? Source: about 3 years ago

What are some alternatives?

When comparing NICE inContact and SuperNormal, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Beseda - Async video and audio messaging for remote teams

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Grapevine Surveys - Grapevine is an online survey tool for employee surveys.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Breve - Breve helps you to record and send frequent video updates to your team.

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