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NICE inContact VS Swift SMS Gateway

Compare NICE inContact VS Swift SMS Gateway and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Swift SMS Gateway logo Swift SMS Gateway

SMS Gateway is your bridge between the Internet and the world of cell phone SMS text messaging.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Swift SMS Gateway Landing page
    Landing page //
    2021-09-13

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Swift SMS Gateway videos

+ Add

MultiView Review - Swift SMS Gateway

More videos:

  • Review - Swift SMS Gateway - SMS Enabled Landlines
  • Review - SMS Enable Your Landline with Swift SMS Gateway

Category Popularity

0-100% (relative to NICE inContact and Swift SMS Gateway)

NICE inContact

Swift SMS Gateway

Communication
82 82%
Communication
18% 18
SMS Marketing
0 0%
SMS Marketing
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Swift SMS Gateway

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Swift SMS Gateway Reviews

We have no reviews of Swift SMS Gateway yet.
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What are some alternatives?

When comparing NICE inContact and Swift SMS Gateway, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

E-goi - Email Marketing companies, SMS Marketing, software email marketing.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Octopush - Octopush is a company providing technology-based communication solutions, including SMS, Web solutions, and Email APIs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Maytapi - Serverless Whatsapp Api with Chat and Agent support.

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