Software Alternatives, Accelerators & Startups

NICE inContact VS Velocity

Compare NICE inContact VS Velocity and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Velocity logo Velocity

Velocity gives your Windows desktop offline access to over 150 API documentation sets provided by...
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Velocity Landing page
    Landing page //
    2021-09-13

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Velocity videos

Velocity 2X Review

More videos:

  • Review - Velocity 2X (Switch) - Review
  • Review - Classic Game Room - VELOCITY 2X review for PlayStation 4

Category Popularity

0-100% (relative to NICE inContact and Velocity)
Communication
100 100%
0% 0
Insurance Administration And Management
Enterprise Communication
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Velocity

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Velocity Reviews

We have no reviews of Velocity yet.
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Social recommendations and mentions

Based on our record, Velocity seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Velocity mentions (2)

What are some alternatives?

When comparing NICE inContact and Velocity, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mightytext - Send & Receive SMS Text Messages from your computer. Sync'd with your Android #

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zeplin - Collaboration app for UI designers & frontend developers

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Pamela for Skype - A versatile and easy to use Skype audio and video recording software. Features