Software Alternatives, Accelerators & Startups

Nick VS LiveAgent

Compare Nick VS LiveAgent and see what are their differences

Nick logo Nick

Nick is a Nickelodeon’s website introduce in October 1995 as a component of American Online’s Kids only channel before eventually moving to the full World Wide Web.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Nick Landing page
    Landing page //
    2023-04-28
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Nick

Website
nick.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Nick features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Nick videos

Nick's Boots Review

More videos:

  • Review - Henry Danger Crime Warp – All Battles & Full Gameplay (As Kid Danger)
  • Review - Teaching the Toddler a lesson👊👊. (Henry danger Crime Warp Episode 5)
  • Review - The Artisan Arroyo Pocketknife: The Full Nick Shabazz Review

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Nick and LiveAgent)
Video & Movies
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Networks
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Nick and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nick and LiveAgent

Nick Reviews

We have no reviews of Nick yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Nick seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nick mentions (28)

  • [TOMT][GAME][2010s] Spongebob Flash game, where you draw for patrick(?)
    I vividly remember hoping onto my moms old laptop around 2014, and playing a spongebob flash game on the nick.com website. I dont remember the name, or much about it, but I remember it being a game where you get tagged with a prompt, and draw it while patrick tries to guess what it is. It had some clips of video and audio from the season one episode "Bubblestand", specifically "Its a giraffe!". I dont remember any... Source: 7 months ago
  • [pc][late '90s-early 2000s] nick.com robot profile game, find or trade capsules to turn your robot head into that thing, could be a werewolf, a vampire, frankenstein, a ninja, a snowboarder, monkey, policeman etc
    - find or trade capsules with other players on the website (again likely nick.com) to customize your profile. Source: 12 months ago
  • [pc/web based flash game][late '90s-early 2000s] stealthy/mystery game to find your stolen pet in a mansion of mad scientist, a monster will try to find you every every 5-10 minutes and you must hide
    Platform(s): pc, web based, likely nickelodeon (nick.com flash game. Source: 12 months ago
  • Canceling 'Star Trek: Prodigy' is a Mistake
    So, I have a "best-of-intentions" theory in that the cancellation and removal has something to do with the complexities of multi-organization production costs and licensing agreements. Unlike the other Trek shows, Prodigy was a joint venture between Nickelodeon and CBS Studios. Nick featured prominently on a lot of the advertising for the show (and even the console game) and co-aired it with Paramount Plus. Nick... Source: about 1 year ago
  • [PC/probably flash][2000s-latest 2015?] A really long spongebob game where you go through a lot of different areas, working your way to a specific end place
    Notable gameplay mechanics/Other details: : You walk around sections of the ocean floor and there's like coral acting as walls/barriers. There are locked areas that you have to get a key to open. There are chests and such around and I believe there are enemies. It was a very long game- I believe it took 1 to quite a few hours to play. I think it was on nick.com/nickelodeon.com. There were textboxes that would pop... Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.